Job Information
NYS Bridge Authority IT SPECIALIST 2 in Higland, New York
An IT specialist must be abreast with the latest developments and trends in the industry. They should be technology-savvy and be able to resolve all the technical difficulties. The core skills that employees should possess are:Extensive knowledge of information technologies and systems. Ability to coordinate at multiple levels and provide great customer service. Taking ownership of all IT related issues. IT specialists need to train workers from non-technical workers backgrounds on information systems. They also work with vendors to understand what would be the most suitable systems for the Authority. As information technology continues to transform exponentially, it is necessary for specialists to assess how these advancements would help the Authority.
Skills/ Requirements: As an Information Technology Specialist 2, you would conduct or assist in business/systems analysis. The ideal candidate will have demonstrated experience which would include:
A Bachelors or higher level degree in Computer Science, Computer Information Systems, Management Information Systems, OR a Bachelors or higher level related degree with eighteen credit hours in Computer Science OR a total of four years of experience in the following computer related areas: network, server, storage, and systems management; telecommunications; IT customer support and training; computer installation, diagnosis and repair; technical writing; computer security; knowledge management; database administration, design and management, internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing Documenting business systems or processes by describing all relevant factors including workflow processes and data input/output activities; describing data elements and overall program goals, objectives, and external considerations, such as federal and state legislative mandates; developing and administering a transactional, dynamic, or interactive website; or designing, developing, and administering database systems to support IT applications Assisting in analyzing the impact of implementing new or modified systems on computer resources and other agency programs; assisting with various design activities such as creating program specifications, work flow diagrams or structured charts, and logical data models; May supervise lower-level IT staff that includes providing technical direction to staff and supervisory duties such as timecard sign-off and completing performance evaluations Work extended and/or irregular hours including nights, weekends and holidays, and be on call 24/7 as needed Ability to develop and maintain collaborative relationships with all members of the Authority staff, sister agencies, contractors, partners, and the public Ability to quickly make independent decisions within the guidelines of Authority Policies and Procedures Ability to work in a fast-paced environment, manage multiple tasks simultaneously, meet tight deadlines and work effectively in a high-pressured environment Possess strong written and oral communication skills Ability to act strategically, be resourceful, innovative, and forward-thinking Ability to collect data, analyze and draw valid conclusions to make more informed procedural decisions Must have a valid Drivers License
More Information: https://www.nysba.ny.gov/wysiwyg/5644IT%20Specialist%202%20-%20Job%20Description%202024.pdf