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We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choosefrom.

About SAP Labs Network and SAP Labs Vietnam

SAP Labs Network is the global R&D setup where over 55,000 engineers around the world create, operate and support the most innovative enterprise solutions for SAPs customers worldwide. SAP Labs Vietnam aims to become one of the key locations within the SAP Labs Network to support the engineering growth for SAP.

Meet the team

As SAP Procurement Product Team, our mission is to provide the world's leading cloud-based spend management solution, unifying the SAP Procurement portfolio across SAP S/HANA, SAP Ariba Applications & Business Network, and SAP Fieldglass. To strengthen further our team, we are looking for a user assistance developer.

What you will do

• Create user assistance (UA) deliverables that enable users to deploy, administer, and use SAP software, and/or coordinate the creation of these UA deliverables. UA deliverables include, but are not limited to, terminology, UI texts, guides, multimedia,context-sensitive help, tutorials

• Collaborate with the cross-functional teams to create clear and concise documentation for our products, in the form of release notes, online help, and setup and user guides.

• Assist in the development and implementation of best practices for technical writing, ensuring consistency, clarity, and accuracy in all documentation

• Review and edit technical documents to ensure they meet high standards of quality and are user-friendly.

• Support the User Assistance Manager in planning and prioritizing documentation projects, ensuring deadlines are met.

• Stay up to date with industry trends and best practices in technical writing, and contribute to the continuous improvement of our documentation processes.

• Contribute to the continuous improvement of our documentation processes.

• Contribute to a collaborative and positive work environment, fostering creativity and innovation.

• Get involved in innovative internal projects in addition to writing assignments.

What you should bring

• Bachelor's degree in Technical Writing, English, Computer Science, or a related field.

• Proven experience as a technical writer, with a minimum of 3 years of experience.

• Strong knowledge of technical writing principles, style guides, and documentation standards.

• Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.

• Strong analytical and problem-solving abilities.

• Ability to prioritize and manage multiple tasks in a fast-paced environment.

• Understanding of AI technologies is a plus.

• Experience working in an Agile development environment is preferred.

#SAPLabsVietnamCareers

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.At SAP,you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) . Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 397616 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.