Job Information
Clarios, LLC Customer Quality Engineer in HOLLAND, Ohio
What you will do:
Under general direction and within division policies and procedures, designs, develops and implements tests and statistical control procedures to achieve quality specifications for all manufacturing processes
How you will do it:
Internally support communication of Customer Specific Requirements as part of the PPAP and Change Management Process and verification that customer specific requirements are fulfilled (i.e. PPAP documentation, Testing, PTR, etc.).
Lead problem solving initiatives for quality and warranty reduction.
Work with Operations and cross functional teams in generation of communication packages required for customer report outs.
Facilitate standardization of internal expectations and responsibilities for customer reporting.
Provide internal visibility and facilitate resolution of customer quality and warranty concerns.
Provide leadership and coordination of cross functional requirements and provide internal direction to ensure timely completion of assignments to resolve issue.
Coordination of unique customer test and quality requests requirements test samples, Run @ Rate, PV trials and PTR in support of product/process change approval and new product/program launch.
Provide oversight on scheduling and support customer on-site visit /audit of manufacturing process (Run @ Rate, STAR Audits, QSB Audits, etc.) Note: Plant QA Staff responsible for facilitation, documentation and open issue resolution
Support review and presentation of PPAP package/ follow up on open issues to customer
Travel expectation up to 10% of time. (Mostly local travel)
What we look for:
Required
Bachelors Degree required; Engineering or foreign equivalent highly preferred.
Minimum 5 years of experience in technical customer support role within quality, interacting with different level of management of clients, specifically Automotive OEMs.
Demonstrated knowledge of core quality tools including: Process control plans, process flow diagrams, FMEA, MSA, SPC.
Knowledgeable in program launch processes and APQP requirements.
Knowledge of automotive problem solving tools (8D, 5 Why, Ishikawa analysis) required.
What we do here:
Our Toledo, Ohio fully integrated plant manufactures batteries used inautomotive and marine applications. This is our largest plant at Clarios. Weopened our facility in 1981 and now employ more than 700 people and operatesix days per week. We are actively involved in our local community and giveback through the United Way, Habitat for Humanity, Cherry Street Mission, andRonald McDonald House.
#LI-CH1
What you get:
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching all starting on date of hire
- Tuition reimbursement, perks, and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide market share leadership
HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
Who we are: Clarios is the creator behind the worlds most recognizable car battery brands. We are the car battery found in most new vehicles including leading brands such as Ford, General Motors, Toyota,