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As the Sales Manager, you manage the sales organization, plan sales strategies that drive revenue growth, and represent the sales organization as a member of the leadership team. Your primary focus is on sales performance initiatives, including establishing and refining post-sales opportunities that drive additional revenue. The Sales Manager also coaches and mentors sales team members, and is responsible for ensuring that sales goals are met. This role requires a creative individual who possesses a thorough knowledge of Abbess products and services and who uses this knowledge to grow sales and develop a strong services group within the organization. Key responsibilities: Growing Abbess customer base to drive order and revenue growth Collaborating with the Marketing team to develop sales plans and strategies, including appropriate proactive sales measures (trade shows and other market outreach activities) to increase sales and service revenue Leading the activities of sales team, including hiring, coaching, developing talent, and managing performance Defining and implementing post-sales and reporting processes as part of continuous improvement efforts. Regularly reporting on sales performance and the sales pipeline (forecasting) Collaborating with internal sales operations to develop new business opportunities Once an order has been received ensuring the smooth transition to engineering department which will then take full responsibility for the project. Be the liaison between customers and other departments when required. Required skills: Technical sales experience, preferably in Abbess product space Deep understanding of CRM software and excel or other key customer data and business intelligence tools Knowledge and working understanding of the latest post-sales customer success sales tools, techniques, and methodologies Excellent communication skills with the ability to successfully manage customer relationships This position requires use of information which may be subject to the International Traffic in Arms Regulations (ITAR). Abbess Instruments operates within the requirements set forth by ISO 9001:2015 and adheres to a Quality Management System. As an employee of the organization, you will be required and encouraged to participate in the training, evaluation, and enhancement of our current quality systems. It is the responsibility of each employee within Abbess to adhere to the requirements set forth in our Quality Management System, and to increase your awareness of and contribution to the continuous improvement of the organization. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.