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Manulife Assistant Manager/ Manager , Agency Contracting & Benefit in Hong Kong, Hong Kong

Assistant Manager/ Manager, Agency Contracting & Benefit

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our professional teams with the resources to solve critical problems for the future of our business, which is why we need you.

Position Responsibilities:

  • Ensure efficient delivery of Contracting services to agency.

  • To assist in planning and maintaining operational procedures of agents’ contracting and licensing.

  • Handle due diligence on the onboarding of new agent applicants

  • Handle debt collection matters

  • Participate in Contracting & Benefits team projects

  • Oversee and lead the works of the operation staff.

  • Prepare periodic or ad hoc reports for management, as necessary or requested, to track strategic goal accomplishment.

  • Handle general correspondence and agent enquiries

Required Qualifications:

  • Degree holder with major in business

  • 6 years’ work experience in life insurance industry

  • Strong analytical and problem solving skills

  • Organized and attentive to details

  • Independent with high flexibility

  • Able to work independently and under pressure

  • Strong communication, presentation and interpersonal skills

  • Good command of both written and spoken English and Chinese

  • PC literate in Word, Excel, PowerPoint and Chinese word-processing

When you join our team:

  • We’ll empower you to learn and grow the career you want.

  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Working Arrangement

Hybrid

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