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TQI Solutions, Inc. IT Generalist in Honolulu, Hawaii

TQI Solutions seeks proactive, visionary thought leaders to drive impactful solutions for clients. We value our team, offering work-life balance, excellent benefits, and career growth. Join us and immerse yourself in a rewarding experience like no other.

We are seeking an IT Generalist to join our team in support of the PHNSY Contract.

Responsibilities:

  • Serve as a project leader or integration specialist for a diverse team of IT specialists, ensuring seamless functionality of various technologies and effective communication with end-users.

  • Plan and deliver customer support services, including installation, consultation, troubleshooting, user assistance, and training.

  • Diagnose and resolve issues based on customer-reported incidents and analyze work processes for improved efficiency.

  • Implement and manage complex systems through the integration of diverse hardware and software technologies, performing administrative and technical tasks on information systems while maintaining thorough documentation.

  • Perform administrative and technical tasks on information systems, maintaining comprehensive documentation.

  • Interface with end-users, utilizing soft skills to enhance user experience and satisfaction.

  • Cover multiple functional areas such as systems design, systems and network administration, programming/analysis, IT support, and IT consulting.

This is a full time, salaried, exempt position.

Salary Range: $85 - $120K DOE

Qualifications:

  • Bachelor's degree preferred.

  • Broad understanding of technology and business, with strong soft skills often lacking in technology-focused individuals

  • Multi-functional with strong analytical abilities, including critical reasoning and statistical analysis

  • 4 years of IT project management or related experience

  • Familiarity with emerging technologies like LIDAR and augmented reality.

TQI Solutions is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, or veteran status.

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