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Job Information
nVent Field Service Technician/Engineer in Houston, Texas
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
nVent Thermal Management is the global leader in providing turnkey heat management solutions through our RAYCHEM and TRACER brands.
You will support our TRACER Life Cycle Services which include our next generation RAYCHEM and ELEXANT portfolio of IIoT controls and monitoring solutions.
WHAT YOU WILL EXPERIENCE IN THIS POSITION:
Sales Support and Quoting IIoT Field Activities in all nVent Thermal Markets
Execution of IIoT Field/Remote Activities
Creation of new IIoT Testing Tools, Testing Procedures, and Installation Work Instructions
Feedback Loop for IIoT Product Development Team
Ability to support IIoT software pilots / early adopter programs actively collaborating with nVent product teams and customer stakeholders
Represent nVent in Control and Monitoring design discussions with clients and sub-contractors
Organizing interested parties to resolve warranty cases as required.
Ability to facilitate technical trainings on advanced control and monitoring solutions/software
Ensuring that installation instructions are being adhered to by installers
Participate in and carry out internal technical trainings.
Provide customer and sales support of software based and connected control product solutions.
Troubleshoot and optimize IIoT based controls products in the field and remotely using Assisted Reality headset.
YOU HAVE:
Experience in industrial instrumentation, electric heat tracing or industrial site electronics troubleshooting
Associate's or Bachelor’s degree in electrical engineering or related field or equivalent combination of education and experience
Knowledge of power distribution, electrical controls (mechanical & electronics) instrumentation, and technical prints
Experience with diagnosing and resolving product and installation issues.
Experience with deploying and troubleshooting software -based products operating in an industrial and/or commercial environment.
Involved in development, configuring, or troubleshooting of IIoT based controls or instrumentation products.
Proficient with hand tools like wrenches, handsaws, cable strippers, torches, and power tools
Proficient with iOS/Android tablet driven software packages and MS desktop hardware and software packages.
The ability to work in various field work environments including but not limited to outdoors during winter & summer, at heights, industrial plants, airports, hotels, etc.
North American travel up to 50%
WE HAVE:
A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
At nVent, we believe safer systems ensure a more secure world. We connect and protect our customers with inventive electrical solutions. We design, manufacture, market, install and service high-performance products and solutions for mission-critical equipment, buildings and essential processes. Our solutions are helping build a more sustainable and electrified world.
We are a $3.3B company with a dedicated team of more than 11,000 employees around the globe. Our comprehensive portfolio of enclosures, electrical and fastening, and thermal management solutions dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, RAYCHEM and SCHROFF.
Commitment to strengthen communities where our employees live and work
We encourage and support the philanthropic activities of our employees worldwide
Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money
Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:
Innovative & adaptable
Dedicated to absolute integrity
Focused on the customer first
Respectful and team oriented
Optimistic and energizing
Accountable for performance
Benefits to support the lives of our employees
At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.
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