Enable America Jobs

Title: Health Plan Advisor

Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations.

The Health Plan Advisor will be responsible for re-selling Individual medical plans to existing members in all of the company's states. Responsible for increasing member retention (decrease in lapse rates) by working with at-risk members.

How you will make an impact:

• Provides detailed analysis that identifies and promotes the value of the existing plan, discuss options, provides alternative plan options when appropriate and makes recommendations.

• Provides customers with counseling and recommendations for plan changes.

• Responsible for working with members during rate increases or any other time a member is a risk of leaving.

• Works with cancellation requests to prevent member attrition.

• Partners with the Underwriting team to provide alternate plan options to facilitate enrollment when the selected plan is not available, due to rate ups, etc.

• Follows up on retention leads through outbound communications via phone or in writing.

Minimum Requirements

• BA/BS

• Minimum of 3 years of Life & Health insurance experience in sales and/or member services; or any combination of education and experience which would provide an equivalent background.

• Must have a license to sell insurance in all required states.

Preferred Qualifications

• Resident Health & Life Insurance license preferred.

• Sales experience highly preferred.

• Call center experience highly preferred.

• Experience with WIN 11, Microsoft Office 365, and VPN highly preferred.

• Able to speak English and Spanish highly preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $19.83/hr. to $29.73/hr.

Locations: California; Colorado; Hawaii; Nevada; New York; Washington State; Jersey City, NJ

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable

policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.