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Omni Hotels Loss Prevention | Overnight Security Officer in Houston, Texas

Location

Houston Hotel

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Houston Galleria hotel features the finest in Houston accommodations with sensational views of the city or pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all of the excitement that Houston, Texas has to offer.

The Omni Houston Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Job Description

At Omni Hotels & Resorts , we create memorable experiences by empowering our Family of associates to make a difference in the lives of each other, our guests, and our communities.

Join our All In Family and have access to our comprehensive and competitive benefits package:

HEALTH & WELLNESS: Medical, Dental, Vision, Employee Assistance Program, Telemedicine, Short-Term & Long-Term Disability, and even Pet-Insurance!

RETIREMENT & SAVINGS 401(K): Traditional or Roth 401(k), Up To 4% Matching Contributions, Pre-Tax Health Savings Account, and Flex Spending Amount.

TRAVEL & DISCOUNTS: Hotel Room(s) Discounts, 25% OFF Food, Spa, Retail, and Travel Perks.

Rate: $18/hr

The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Loss Prevention Manager.

Responsibilities

  • Performs Safety/Loss Prevention patrols of the hotel as follows:

  • All restaurants

  • All Public areas

  • Banquet and conference level

  • All guest floors

  • Executive Offices

  • Service areas (heart of the House areas)

  • Parking garages

  • Hotel exteriors

  • Visits all locations requiring special attention as frequently as required

  • Responds immediately to emergency incidents and security requests; controls the situation until proper authorities arrive

  • Ensures maximum guest, associates and hotel safety and security at all times

  • Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures

  • Reports in writing on pertinent activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established procedures

  • Performs duties as assigned by supervisor, and responds to directions from any Executive Committee member or Manager

  • Inspects Associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel. Collects all package passes and inspects parcels taken from the hotel

  • Monitors Closed Circuit Television and alarm systems and monitors the Security of the receiving area

  • Confiscates all unauthorized items etc., and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director and the appropriate department head

  • Controls entry into the “Heart of the House” and escorts deliveries to guest rooms.

  • Controls hotel key system

  • Administers the shipping and receiving of packages and parcels for the hotel and guests.

  • Administers the hotel Lost and Found program

  • Controls, distributes and maintains hand-held radios

  • Performs all necessary administrative requirements of the Loss Prevention Department This includes writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board information

  • Safeguards hotel from intruders/trespassers and others not conducting legitimate business within the premises

Qualifications

  • Previous security experience preferred

  • Must be able to stand/walk for up to 8 hours per shift

  • Must be detail oriented

  • Must have superior customer service skills

  • Must be able to use Microsoft office, email, and be computer proficient

  • Able to work overnight nights, PM shifts, weekends, and holidays

  • Must become TABC, CPR and basic first-aid certified

  • Must be able to work a flexible schedule including day, evening, weekends and holidays

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job LocationsUS-TX-Houston

Posted Date4 weeks ago(5/30/2024 5:31 PM)

Requisition ID 2024-110603

of Openings 1

Category (Portal Searching) Loss Prevention

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