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Cape Cod Healthcare, Inc. Jr Insurance Benefits Analyst in Hyannis, Massachusetts

The Jr Insurance Benefits Analyst financially clears all scheduled patients within a period of time from their office visit and/or procedure. Resolve issues with accounts due to errors with authorizations, registration and eligibility. The job responsibilities include working effectively with the interdisciplinary team of Physician Offices, Insurance Companies, and CCHC Revenue Cycle to assure the protection and recovery of all revenues associated with services provided by MACC. Assists with the review, analysis, development, and implementation of Process Improvement changes for the department to improve efficiency and workflow. DESCRIPTION: Troubleshoot and evaluate work product of staff, make recommendations to management and assists with implementing changes. Participate with management in strategizing for Process Improvement initiatives to improve cash flow. Attend and participate in management meetings. Work collaboratively with Patient Access Managers, Scheduling Managers, Business Office Managers, Vendors and Customers across the enterprise to ensure that Registrars and Schedulers are fully capable of using technology to properly register our patients. Assists with review of financial clearance and registration procedures and ensure effective communication with physician practices, patients and internal departments. Assist Patient Access Managers with Quality Control assessments of their staff related to eligibility and pre-registration errors. Verifying insurance eligibility using available technologies, payer websites, or by phone contact with third party payers. Working in accordance with required State and Federal regulations and CCHC policies. Contact patients as needed to gather demographic and insurance information, and updates patient information within the EMR as necessary. Ensure correct insurance company name, address, plan, and filing order are recorded in the patient accounting system. Utilize payer websites and/or Epic/Experian to process, obtain and verify insurance referrals. Utilizing the incoming referral work queue will request, obtain and link insurance referral authorizations to upcoming specialty appointments as outlined by the patient?s insurance plan in a timely manner. Track, document and communicate the status of referrals as they move through the referral process, ensuring proper follow-up, documentation and communication when the referral has been completed. QUALIFICATIONS: Associate Degree strongly preferred, High School diploma or GED required Minimum of one (1) year experience in a large hospital?s Revenue Cycle Department with an emphasis on Patient Access and or Scheduling is strongly desired. Experience with large hospital information systems is required, preferably Epic and/or Siemens is preferred. Excellent PC skills with a strong emphasis on the Outlook suite of products Excellent verbal and written communication skills are required. Medical Terminology knowledge preferred Experience utilizing insurance payer websites preferred. Full job descriptiona available by using the \"More Information\" button on this page

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