Enable America Jobs

Customer Account Manager

Job Description:

As our Customer Account Manager, every day, you will be responsible for generating revenue by meeting and exceeding assigned retention revenue and adding on sales revenue along with lead generation for services. Achieve success by driving early, on-time renewals and achieving or exceeding add-on revenue targets. To thrive in this role, goals and objectives are achieved through effective management and coordination with channel partners.

Key Responsibilities:

• Manage the complete renewal process.

• Develop and maintain a strategic plan to proactively engage with channel partners and customers; resolve open issues and escalate concerns to appropriate stakeholders.

• Utilize Salesforce to track and maintain renewal status.

• Manage additional projects and assignments as defined by the business needs.

• Hybrid Office Environment- 3 days a week in Lawrenceville, GA.

Requirements:

• 3+ years of indirect Sales experience (channel).

• Advanced Microsoft Office and computer skills, Salesforce, etc.

• Detail-orientated, with strong organizational and time management skills.

• Strong propensity for learning new systems and processes for development.

• Software / SaaS industry experience.

Your benefits at Sage:

• Comprehensive health, dental, and vision coverage

• 401(k) retirement match (100% matching up to 4%)

• 21 days paid time off (+1 floating holiday)

• 5 days paid yearly to volunteer (through Sage Foundation)

• Sage Wellness Rewards Program (flexible ways to use wellness credit and fitness reimbursement)

• A library of on-demand career development options and ongoing training offerings

Hear from our employees:

According to our employee feedback on Comparably, we scored a 4.8/5 rating on company culture, and our employees gave our CEO a score of 90/100. We also won awards in 2021 for Best Company regarding diversity, compensation, women, work-life balance, leadership, and career growth, to name a few.

Dig deeper about who we are:

Who is Sage:https://www.sage.com/en-us/company/about-sage/

Life at Sage:https://www.sage.com/en-us/company/careers/

Our Values & Behaviors:https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be

How we make a difference:https://www.sage.com/en-us/company/sage-foundation/

Sage Business Cloud - SaaS for Every Business:https://www.sage.com/en-us/products/

#LI-MB2

Function:

Sales

Country:

United States

Office Location:

Lawrenceville

Work Place type:

Hybrid

Advert

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

Learn more about working at Sage:sage.com/en-us/company/careers/working-at-sage/

Watch a video about our culture:youtube.com/watch?v=h1-vs3zIpnc

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out atcareers@sage.com.

Learn more about DEI at Sage:sage.com/en-us/company/careers/diversity-equity-and-inclusion/