Job Information
Pinkerton Lead Operator in Hyderabad, India
Lead Operator
Hyderabad, Telangana - India
We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.
This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Lead Operator assigned to one of Pinkerton largest global clients will support Corporate Security's GSOC. Lead operator will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open-source media, Internet, and in-house tools. These may range from extreme weather conditions, political instability, crime, terror, to technical failures.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe.
Conducting ongoing review of multiple systems and sources to detect potential risks.
Notifying and coordinating corporate response by distribution of advisories and other communications.
Oversee quality control and oversight for all production, support, and staffing functions in conjunction with the India Supervisors.
The Operator II is required to detect, analyze, and alert others of any incidents which may impact the client's people, products, property, or brand image.
All other duties, as assigned.
Education, Experience, and Certifications:
Graduate or equivalent required Prior experience in a security operations center, TOC, or similar. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.
Competencies:
Strong Customer Service skills
Excellent written and verbal communication skills
Ability to read, write, and speak clearly in English.
Ability to multitask in a fast paced, at times stressed work environment.
Strong team player
Comfortable with high-tech work environment, and constant learning of new tools and innovations
Flexibility to work all shifts, and willingness to assist the team with overtime when needed.
Proficient in Microsoft Windows and Office Suite.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions.
Exposure to sensitive and confidential information.
Regular computer usage.
Must be able to see, hear, speak, and write clearly to communicate with employees and/or customers.
Occasional reaching and lifting of small objects and operating office equipment.
Ability to adjust focus between close and distance vision.
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.