Enable America Jobs

We are in the age of AI and Microsoft Security is enabling defenders everywhere with unified Defender tools, Security Copilot and Defender Experts to enable customers secure themselves at machine speed.

Defender Experts is Microsoft's Managed Detection & Response service that harnesses the power of Defender and new advanced LLM based tools like Security Copilot to help customers augment their Security operations, focus on threats that matter and get peace of mind with Microsoft experts triaging, investigating, hunting and responding to incidents on their behalf. We are seeking a motivated Senior Product Manager to help expand Defender Experts' offerings to help our customers get and stay secure. You will partner with security, services, and engineering teams to create, scale, and deliver new features that are driven by innovation, quality, and reliability. The scale of Microsoft Security, Compliance, and Identity operations means that you will be partnering with a diverse, worldwide team ensuring that our solutions are best in class for the world.

If you are excited about security, and creating amazing customer impact through core security focused technical innovation, power of collaboration and a startup like mindset, then this is the role for you.

Responsibilities

This Individual contributor role will require you to work across multiple teams with focus on following responsibilities:

Customer focus: In this role, the Product Manager will work with internal and external customers on understanding/anticipating their needs and identify differentiated integration & innovation opportunities to solve the problems and delight the customers.

Product Definition : The Product manager will be responsible to build product roadmap, define and prioritize product requirements, convert those requirements into crisp scenarios, prioritized product backlog, specifications with clear objectives and key results to measure success.

Technical Excellence/Security Excellence: The Product Manager is responsible for working with engineering ensuring that the product truth is grounded in technical excellence. The PM will be expected to continuously identify opportunities for leveraging automation and AI at scale to help meet/exceed the scale, performance, security, reliability, operational efficiency goals for the service and business. Having deep understanding of SOC operations and latest threat landscape will be key to create the right plans.

Data Driven Decisions: The Product Manager will be responsible for defining KPIs, ensuring every aspect of the service is instrumented and delve deep into the data to identify key insights and drive decisions based on them.

Collaboration: The Product Manager will identify and own problems and collaborate with partner teams to solve them. The PM will be expected to create an inclusive environment that brings a diverse set of ideas to the table to deliver innovative, high quality, timely solutions to the problems

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Operational Excellence: The Product Manager will work with each component team ensuring we have high confidence project plans and execution rhythm leadings to timely, high-quality delivery.

Qualifications

• Bachelor’s Degree or above in one of the following areas: Computer Engineering, Electrical Engineering, Computer Science, Product Management, information security or related fields

• 10+ years of experience in shipping Enterprise scale Security Products, Managed services, MDR services, Cloud services as a Product Manager

• Proven track record of successfully leading complex product initiatives from concept to launch in fast paced environment

The ideal candidate will be deeply passionate about security, keeping customer safe and have a mix of deep security and product Management experience.

Preferred Qualifications

• Passion for security and 1-2 hands on experience as a SOC Analyst/Security engineer or related security role (strong preference)

• A deep operational understanding of Microsoft Security technologies like defender, cloud technologies and modern security operation (strong preference)

• Strong cross-team collaboration skills

• Strong technical problem-solving skills and proven ability to learn and apply new LLM related technologies to solving unique problems.

• Data analytics skills and ability to drive data driven decisions

• Passionate customer advocate

• Relentless drive for results

• Excellent written & oral communication skills

• Strong leadership skills with ability to inspire and motivate teams to achieve ambiguous goals and deliver exceptional results

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .