Enable America Jobs

Description

· Own the intake and initiatives related to WW metadata changes

· Establish SOPs, process controls, recommend revisions and ensure alignment with Marketplace business teams

· Build and scale system-level solutions that have metric impact through multiple projects and automation; drives adoption of solutions across teams

· Perform data analysis on trends observed and recommend to the product and program teams on remediation and improvement ideas

· Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust

· Become an SME in the domain, may perform quality audits for the team and work to improve the overall quality of the team

· Establishes key reporting/MIS for functional area & write strong, well-structured and detail oriented reports in a clear, concise and audience-specific format

· Mentor peers and new hires and may participate in the development and delivery of training

· Drives continuous improvement and contributes to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area and owns specific action or change

· Demonstrates the ability to dive deep into a problem, performs ‘root cause analysis,’ and identifies constraints to recommend a solution

· Interacts with multiple stakeholders to communicate on operations and represents data/metrics information and project reviews

Basic Qualifications

• 2+ years of program or project management experience

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology

• Experience in MS Access and SQL

• Experience in requirement gathering and ability to write clear and detailed requirement document