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Introduction

IBM CIO Technology Platform Transformation

The IBM CIO Technology Platform Transformation team plays a crucial role in modernizing and optimizing IBM's technology infrastructure and platforms. The team aims to power AI-enabled experiences through AI-first technology platforms that enable and streamline existing processes, enhance security, and improve user experience by leveraging cutting-edge technologies such as artificial intelligence, machine learning, and cloud computing.

Some of the key responsibilities of this group include:

1. Driving the adoption of emerging technologies to optimize and automate various business functions, keeping an AI-first approach with a digital experience.

2. Enable best in class IT with enhanced cybersecurity measures to protect sensitive information and maintain regulatory compliance.

3. Modernizing legacy systems and integrating disparate applications to improve interoperability and reduce technical debt.

4. Collaborating with other departments and teams to align technology efforts with broader corporate objectives.

5. Providing guidance and expertise on technology trends, best practices, and standards.

This team comprises professionals with diverse backgrounds in software engineering, data science, network architecture, and security. By fostering a culture of innovation and continuous improvement, the team strives to achieve its mission of making IBM the most productive company in the world.

Your role and responsibilities

As aW3 Engineering Manager we are looking for experienced and highly skilled engineering manager to build and oversee a team of engineers responsible for development, maintenance and enhancements of features across our suite of intranet software. This role requires you be able to work across a number of mission critical applications including the w3 (intranet) homepage, iOS mobile application, website builder, as well as our webmaster operations team.

This position requires a hands-on leader with a solid technical background who can manage a team working with cutting-edge technologies, including Node.js, PostgreSQL, React, Vue.js, OpenShift as well as the HTTP protocol & DNS. You will be responsible for ensuring the efficient and secure operation of these critical systems while driving continuous improvement and innovation.

Key Responsibilities:

Leadership & Team Management:

Lead, mentor, and manage a team of developers specializing in web development, system architecture, and database management.

Oversee day-to-day operations of w3 Publisher and intranet web proxy solutions, ensuring high availability, performance, and security.

Collaborate with cross-functional teams including DevOps, network engineers, and other IT stakeholders to align system goals with business objectives.

Set performance objectives, conduct regular performance reviews, and foster a collaborative and high-performing team environment.

System Management & Development:

Oversee the design, development, implementation, and maintenance of w3 Publisher and the intranet web proxy.

Ensure best practices in coding standards, security, testing, and documentation.

Drive the architecture, scalability, and performance optimization of systems utilizing Node.js for back-end, PostgreSQL & Cloudant for databases, and React/Vue.js for front-end solutions.

Ensure seamless integration between systems and other enterprise-level applications.

Technical Oversight & Innovation:

Stay up to date with emerging trends and technologies in web development, especially around the Node.js ecosystem, database management, and front-end frameworks.

Provide guidance on the use of web proxy solutions for optimal performance.

Innovate and suggest improvements in current systems and processes, ensuring scalability and future-proofing of web solutions.

Security & Compliance:

Ensure systems comply with company policies, regulatory requirements, and industry standards for security and data privacy.

Maintain relevant web standards documentation for the internal web development community

Operations & Support:

Troubleshoot, diagnose, and resolve complex technical issues related to the enterprise website builder and intranet proxy.

Ensure high uptime and reliable service delivery through monitoring, maintenance, and backup procedures.

Develop and maintain system documentation, runbooks, and training materials for internal use.

Required technical and professional expertise

Bachelor’s degree in Computer Science, Information Technology, or related field.

10+ years of experience in IT management, leading technical teams, or similar roles.

Strong expertise in:

Node.js development and ecosystem.

PostgreSQL or similar relational databases.

React and/or Vue.js front-end frameworks.

GraphQL

HTTP protocol, including HTTP/2 & caching

DNS configurations and management.

Familiarity with DevOps practices, CI/CD pipelines, and infrastructure as code is a plus.

Excellent communication and leadership skills, with the ability to collaborate effectively across departments and levels of the organization.

Preferred Qualifications:

Master’s degree in IT Management or a related field.

Experience with enterprise-level CMS solutions.

Proven experience with web proxy solutions and internal networking.

Experience with containerization technologies (e.g., Docker, Kubernetes).

Knowledge of load balancing, caching solutions, and advanced networking protocolsEngineering Manager - manage and oversea geo squads. This position requires a hands-on leader with a solid technical background who can manage a team working with cutting-edge technologies, including Node.js, PostgreSQL, React, Vue.js, OpenShift as well as the HTTP protocol & DNS. You will be responsible for ensuring the efficient and secure operation of these critical systems

Preferred technical and professional experience

Bachelor’s degree in Computer Science, Information Technology, or related field.

10+ years of experience in IT management, leading technical teams, or similar roles.

Strong expertise in:

Node.js development and ecosystem.

PostgreSQL or similar relational databases.

React and/or Vue.js front-end frameworks.

GraphQL

HTTP protocol, including HTTP/2 & caching

DNS configurations and management.

Familiarity with DevOps practices, CI/CD pipelines, and infrastructure as code is a plus.

Excellent communication and leadership skills, with the ability to collaborate effectively across departments and levels of the organization.

Preferred Qualifications:

Master’s degree in IT Management or a related field.

Experience with enterprise-level CMS solutions.

Proven experience with web proxy solutions and internal networking.

Experience with containerization technologies (e.g., Docker, Kubernetes).

Knowledge of load balancing, caching solutions, and advanced networking protocolsEngineering Manager - manage and oversea geo squads. This position requires a hands-on leader with a solid technical background who can manage a team working with cutting-edge technologies, including Node.js, PostgreSQL, React, Vue.js, OpenShift as well as the HTTP protocol & DNS. You will be responsible for ensuring the efficient and secure operation of these critical systems