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Description:

The Overnight Front Office Host assists the Front Office team during the overnight shift with direct impact on creating the guest experience. Responsibilities may include general guidance to colleagues throughout shift, guest check-in/check-out, processing forms of payment, upselling products and services, managing guest inquiries, and other responsibilities as assigned by management team. This position requires standing through entire night shift and able to handle Front Office operations with minimal to no supervision, and occasional PM shifts.

The hourly pay-range for this position is $19.00 - $22.00 with the opportunity to earn additional income through service charges and commissions from product/service up-sells.Other benefits that may be subject to a waiting period include:

We Offer Excellent Benefits:

Medical, Dental, and Vision Insurance

401k Retirement Savings Plan with Company Match

Free Room Nights at Hyatt Hotels and Friend & Family Discounts

Paid Vacation, Paid Sick Days

Free Lunch Meals during shift

Tuition Reimbursement - $1000 per year

Qualifications:

Comfortable working the overnight shift both individually and with a team.

Must have customer-service experience and proper phone etiquette.

Basic computer skills with ability to learn new programs and software.

Good physical stamina to walk long distances and stand throughout shift

Good strength to lift, push, and pull moderate weight.

Schedule availability to work varied shifts including weekends and holidays.

PM availability

Primary Location: US-CA-Indian Wells

Organization: Hyatt Regency Indian Wells Resort and Spa

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: IND004296

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.