Enable America Jobs

Description:

This will be Tier 1 and Tier 2 level work.

JOB OVERVIEW:

This person will be joining the IT Department that currently consists of two individuals.

JOB DUTIES:

• Administer workstations, printers, peripherals, phones, software deployment, servers, security updates and patches.

• Building machines, making sure users are connected, install outlook on phone.

• Provision / de Provision users machines.

• Maintain records of accounts, SW licensing and company devices.

• Provide assistance in the use of company HW, SW and specialized technology.

• Manage, backup, remove, and archive company data.

• Maintain IT inventory and workstations

• Consult with users, management, third party vendors and technicians to assess computing needs and system requirements.

• Create and record standard operating procedures for the IT dept and users in the org.

• Evaluate technology and user needs to recommend improvements.

• Research and test HW and SW prior to implementation

• Troubleshoot PC, website, and other company SW issues.

• Ticketing system is Spiceworks

• Oversee time-lapse video projects at construction sites.

Qualifications/Skills:

• 2 year degree in IT

• proficiency with Windows OS, Active Directory, Azure AD and Dell hardware

• Proficiency with Cisco products and VMware

Other:

1) Building Workstations

2) Software Installations - AutoCAD and Civil 3D as well and civil engineering software

3) Troubleshooting Desktop, Peripherals, Software and Networking

MISC. Information

• For troubleshooting user issues, this person will utilize MS Teams

• This person may need to travel to different offices as times to support IT initiatives or issues

• This person will be "front line" support for the company and will escalate issues to Manager or vendor support if they cannot fix issue

Skills:

it support, troubleshooting windows, helpdesk troubleshooting, batch script, Troubleshooting, Technical support, Windows, powershell scripting, KACE, intune, autocad, cad

Top Skills Details:

it support, troubleshooting windows ,helpdesk troubleshooting

Additional Skills & Qualifications:

Any experience with AEC (Architecture, Engineering, Construction) industry is helpful!! Knowledge of supporting Autodesk, Autocad design tool is great!

NICE To Have:

• Batch Scripting experience

• Powershell Scripting experience

• KACE systems management

• Intune systems management

• DNS Troubleshooting

• VPN Troubleshooting

• Experience installing CAD software

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.