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Summary Incumbent serves as the Deputy Chief, Health Administration Service (HAS) and is the second level supervisory and managerial authority over HAS at the Richard L. Roudebush VA Medical Center (RLRVAMC). RLRVAMC serves multiple states and provides care for 63,000 Veterans, within a complexity 1A inpatient facility in downtown Indianapolis and Community Based Outpatient Clinics (CBOCs) in Bloomington, Brownsburg, Martinsville, Shelbyville, Terre Haute, Wakeman, and West Lafayette. Responsibilities In this position, you will serve as Medical Administration Officer (Deputy). Duties and responsibilities include, but are not limited to: Provides timely and reliable information and advice regarding the subject matter under his/her purview, to include efficiency and effectiveness of patient transportation program, administrative officer of the day program, beneficiary travel, enrollment and eligibility, and and outpatient scheduling compliance. and standardization. Oversees service management through subordinates managing the daily operations of Patient Transportation, Scheduling Ambulatory Care and Processing (AC&P), Float Pool, Health Benefits Unit, Medical Support Assistant Training staff, New Patient Coordinators, Community Based Outpatient Clinics (CBOCs) scheduling staff, call center staff, and/or inpatient and Administrative Officer of the Day (AOD) functions. Establishes and reviews patient administration systems and patient care functions for the organization that ensures government needs are met and validated, and that economy and quality of operations are maintained or improved. Authority for the development and management of a large operational budget which includes salary, Beneficiary Travel claims and for Veteran Transportation Service contracts and is responsible for the formulations, fiscal administration and coordination with appropriate services in administering significant fund control budgets. Reviews and structures organization to optimize use of resources and maximize efficiency and effectiveness of the organization. Participates in the annual budget estimate for operation of HAS activities. In addition to funds for patient care, budget estimates include staffing requirements, equipment and supplies, etc. Ensures business administration requirements and their implications are appropriately understood and considered in decision-making. This requires forecasting, trending, and analysis as well as evaluation of existing and new laws, Directives, and Handbooks to ensure the latest program requirements are met. Makes workload surveys and scheduling studies in clinics and admission sections to recommend changes in the work distribution, scheduling policies, etc. Performs methods and procedure studies and makes recommendations for changes. Evaluates reports by analyzing facts and performing appropriate research and prepares detailed responses. Determines appropriate recommendations for unresolved or questionable problems and performs follow-up. Researches and determines or recommends appropriate actions or interpretation of issues that impact organization. Work Schedule: Monday thru Friday 0730 am- 1600 pm Compressed/Flexible: No Telework: No Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Officer (Deputy)/PD916470 Recruitment Incentives: Authorized for Highly qualified applicant Permanent Change of Station (PCS): No PCS Appraised Value Offer (AVO): No Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/28/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: planning, developing, and carrying out complex objectives involving inter-facility healthcare delivery programs; knowledge of health care system management principles; interfacing with individuals at all levels of an organization; writing, preparing, and presenting documents and reports for senior leadership; applying analytical skills, practices, methods and techniques to implement solutions to a variety of issues; acquiring and maintaining a working knowledge of relevant laws, regulations, policies, standards or procedures; and planning and directing the activities of subordinates and managing training and support needs to assure an appropriate work environment. You will be rated on the following Competencies for this position: Administration and Management Budget Administration Organizational Performance Analysis Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary but also demands some standing, walking, bending, lifting, and carrying of charts, folders, forms, and miscellaneous supplies to various locations within the HCS for meetings. The incumbent frequently walks to various parts of the health care system including patient care areas. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. "VA Healthcare System Serving Ohio, Indiana and Michigan (VISN 10) advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being."