Job Information
Kitchen Kettle Foods Operations Manager in Intercourse, Pennsylvania
CLOSED EVENINGS & SUNDAYS • WORK/LIFE BALANCE • BENEFITS PACKAGE
WHY KITCHEN KETTLE VILLAGE IS AN EXCEPTIONAL PLACE TO WORK
Join our team and be part of something truly special! At Kitchen Kettle Village, our vision is all about Spreading Happiness, and our mission is to Create Exceptional Experiences and Lasting Memories. We live by our values every day: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, and putting We Before Me in everything we do. If you are passionate about making a difference and being part of a team that embraces these values, please apply. We want you on our team!
WHY WILL YOU LOVE WORKING AT KITCHEN KETTLE VILLAGE?
- Closed evenings and Sundays
- Great benefits including medical, dental, vision, professional and personal life coaching, 401(k) plan with employer match, profit sharing, paid time off, wellness program
- Village discount
- Free cookie, piece of fruit, and beverage each shift
- Scheduling flexibility for work/life balance
- Fun days
Family-owned and operated since 1954
KITCHEN KETTLE VILLAGE is now accepting applications for a *FULL-TIME ROASTED ROOSTER & MOMS PRETZELS OPERATIONS MANAGER. * The Roasted Rooster/MOMS Guest Service Assistant Captain reports to the Food Service Captain, Kitchen Kettle Foods Coach, and Owners. This position has the responsibility of spreading happiness and making sure that all aspects of company standards are met by:
- Ensuring that all team members are properly trained and follow company policies and Roasted Rooster and MOMS procedures
- Ensuring guests have an exceptional experience
- Maintaining a clean, organized, and safe work and guest environment
Communicating all matters of concern, discrepancies, and team member situations to the captain.
COMPETENCIES/SCHEDULE
- High communication and guest focus
- Problem-solving skills
- Results driven
- Enjoy working on a team
- Fast-paced environment
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``` - Attention to detail - Strong organizational skills. - Adaptable to changing environments - Work up to 40 hours per week - Saturday flexibility is required
ESSENTIAL FUNCTIONS of this position include, but are not limited to:
- Product knowledge.
- Help store manager in all team member training, coaching, and development.
- Help store manager stock/display merchandise.
- Greet guests and develop customer relations.
- Open and close stores.
- Boost sales and offer complimentary items.
- Have excellent communication skills.
- Ability to adapt to a changing environment.
Customer service and guest focus oriented.
PHYSICAL DEMANDS/WORK ENVIRONMENT
This job requires being on your feet for up to four hours at a time. You must be able to walk at a brisk pace from location to location for a full day's shift. You may be asked to lift or move objects up to 50 pounds and use a stepstool. Twisting, bending, reaching, stooping, or kneeling is required. You must be able to safely drive a golf cart and maneuver in the parking lot and driveways at the Village. This position routinely uses standard office equipment such as computers, phones, copiers/fax machines, cash drawers, and filing cabinets.