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Description

Summary:

As a MS Teams Voice Engineer, you will play a pivotal role in engineering the Collaborations and Voice solutions that are the core of our business and manufacturing locations.

About This Job:

This position will start as a contract Position and will convert to permanent Employment. Get to know us and how you can grow your career with us. Apply online today!

What You'll Do:

• Maintain SIP infrastructure and call management supporting 200 domestic locations and partner with our European team

• Install/Maintain/Patch AudioCodes SBC's

• Assist with Architecture for voice solutions

• Maintain Skype for Business and Teams voice environment running smoothly

• Owns process for number porting, O365 license assignment, configuration, in partnership with Infrastructure Core Services team

• Monitor Skype for Business and Teams Call Quality dashboard(s)

• Assist the Engineering and Operations team to troubleshoot/diagnose voice related issues across the organization

• Analyze existing standalone or clustered telephony infrastructure components with engineering and operations teams

• Partner with Network and Security teams to establish any necessary requirements for new service, or trouble with existing sites

Requirements

Requirements:

• 5+ years of hands on experience supporting/troubleshooting Microsoft Teams and Skype for business Online

• Experience in engineering & Troubleshooting Enterprise Voice on SFB/Teams including SIP Trunks

• In depth Knowledge of SfB/Teams Hybrid setup

• Broad knowledge of Microsoft products, technologies, and its integration with SfB Server

• Knowledge of VoIP protocols such as SIP, H323, MGCP, RTP, Codecs knowledge and troubleshooting experience

• Ability to install and configure AudioCodes SBC's

• Ability to debug network issues pertaining to voice/video traffic

Your Education

• Bachelor’s degree in Computer Science, Engineering, or other related field; or equivalent experience required.

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .