Job Information
RYTEC CORPORATION Technical Support Specialist in JACKSON, Wisconsin
JOB REQUIREMENTS: Description Do you enjoy solving electrical and mechanical issues? Are you a great communicator who loves delivering top notch customer service? Do you have an understanding of ladder logic and PLC\'s? If yes, great! Join our team today! SHAPING THE FUTURE TOGETHER Who are we looking for? A highly motivated and driven Technical Support Specialist to join our Technical Services team! The ideal candidate should have knowledge in and around electrical and mechanical troubleshooting, understand PLC driven machinery, and be able to follow a ladder diagram. The ability to handle problems in a timely manner is crucial to reaching target goals in this role. Although this position does allow for some limited physical hands on time in the field, it is heavily phone centric. The first few weeks of training for this opportunity will take place between the Jackson, WI and Hartford, WI facilities but once training is completed the position will be mostly remote. What you will be doing: The Technical Support Specialist is responsible for providing technical problem resolution to dealers and end-users. The Technical Support Specialist will strive to provide the highest level of customer service, by clearly communicating technical solutions in a user-friendly, professional manner. Who we are? Rytec is North America\'s leading independent manufacturer of high-speed, high-performance doors for industrial, commercial, retail auto, food and beverage, and controlled-temperature environments. The fundamental vitality and strength of Rytec lies in our associates. Rytec\'s culture is rooted in how our associates behave; we care about our customers and about each other. We provide an environment enriched with open communications, empowering our associates to be creative with opportunities. What makes Rytec great: 3 weeks paid vacation 401K company match \$5,000+ in annual tuition reimbursement What makes us different? Together we can make a difference through our Core Values. Every associate is expected to demonstrate our core values every day at Rytec. We are looking for individuals with the same values! Accountability- Be responsible to yourself, business partners and the community. Respect- Treat others with fairness, professionalism and dignity. Commitment- Be dedicated to making a difference through passion, improvement and innovation. Integrity- Create trust through honest and ethical interactions. Collaboration- Make a personal commitment to promote teamwork and seek mutual gains in your relationships. Benefits of joining our team: Medical - 2 plans* Dental- 2 plans *Vision- 2 plans* Basic Life* AD&D* Dependent Life* Supplemental Life* Tuition Reimbursement* Paid time off accrual* Holiday pay* Floating holiday* Community Involvement paid time off* 401K: Fully vested from day 1 & 100% employer matching up to 3% (Fully... For full info follow application link. Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/6BE578E58B554DAD