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As an Analytics Manager on the Payment Analytics Team, you'll work closely with Product Owners to deliver insights in terms of descriptive, diagnostic, predictive, and prescriptive analytics. You'll build solutions around data mining, reporting, data management, and data transformation that support management of payment platforms. Your work on a cross-functional team to deliver analytics and reporting to stakeholders. Your responsibilities will focus on writing complex queries and creating utilities and applications heavily focused on large DB2, SQL, and AWS database platforms across multiple LOBs.

Responsibilities

• Ability to program manage multiple product stakeholders and their book of work

• Understand and translate business needs into data models supporting long-term solutions

• Create data points using best practices to ensure high data quality and reduced redundancy

• Rationalize complex normalized data sets allowing for ease of cross org consumption

• Partner closely and collaborate with Product teams, Data management teams, Strategy teams, Technology Teams and broader D&A organization resources across multiple functional units to understand business requirements and objectives

• Translate data into meaningful insights and present a compelling story to stakeholders for decision making

• Bring in experience in the production, optimization and automation of recurrent reports

• Hands on experience training, supporting and providing oversight to a small team

Required qualifications, capabilities and skills

• Knowledge of SQL, Alteryx or Tableau; ability to pull data using multiple joins, sub-queries, and advanced functions in an enterprise-scale database environment

• Experience with Adobe Analytics

• Adept at explaining and converting complex concepts into digestible information to be consumed by audiences of varying levels of expertise

• Degree in quantitative or related field preferred

• Being able to demonstrate initiative, completing projects/tasks independently is highly desire

• Highly organized and able to prioritize multiple tasks

• Ability to train, manage team members; Project management/coordination experience

• Operational business knowledge of processes, data, controls, and technology platforms; Customer stakeholder & communication management skills

Preferred qualifications, capabilities and skills

• Bachelors with 8+ years of analytics experience

• Functional industry experience in operations, marketing, credit/risk, technology or finance

• Intermediate knowledge of Machine Learning

• Experience with visualization techniques for data analysis and presentation

• Intermediate skills with JIRA, Confluence

• Familiarity with Cloud (AWS, Snowflake) based data solutions and tools

• Proficiency in Microsoft Word, Excel, PowerPoint

*Relocation assistance is not available at this time

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans