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Citigroup Citi Global Wealth (CGW) Chief Administrative Office: Risk & Controls – Issue Management and Quality Control (QC Coordinator) – Sr. Vice President in Jersey City, New Jersey

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The Business Risk and Control Sr Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business.

Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Provides advanced judgment and conducts in-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions.

Required to think beyond existing solutions, assumptions or current knowledge of sophisticated areas. Significant impact on a function and/or the business through making decisions that determine technical approaches and strategies for the area.

This role will support the Citi Wealth Controls team responsible for the Issue Management Program including Issue Quality Assurance (IQA) and Issue Quality Coordinator (IQC) activities.

Responsibilities:

•Drive proactive and timely identification, management, and oversight of issues across Citi Wealth in line with firm requirements. This will include identifying thematic root causes underlying issues and facilitating the effective remediation of control gaps.

•Manage high priority cross-product Audit, Compliance, Regulatory and self-identified Issues to ensure timely completion of corrective action plans and issues remediation.

•Responsible for IQA and IQC activities and adherence to the Global issue Management Policy.

•Ensure the identification of issue root cause, partnering with control and process/product owners to recommend holistic corrective actions and improvements.

•Provide check and challenge to ensure appropriate escalation in accordance with Issue Management and Escalation Policies, Standards and Procedures.

•Perform data quality reviews throughout the issue lifecycle from identification, evaluation, remediation and to closure.

•Apply knowledge of the business, products, or services to identify and implement control points and processes throughout the business.

•Review Issue and CAP closure documentation to ensure adequate evidence of risk mitigation and control design and operational effectiveness.

•Act as a key resource for Issue owners/stakeholders, advise and provide support on the effective design and implementation of key control remediations.

•Provide Controls/Issues Management advice and guidance; facilitate solutioning to stakeholders.

•Participate in relevant control forums and steering committees representing the business.

•Report and/or escalate to issue owners and Wealth senior management, including relevant governance forums, on the progress and effectiveness of control remediations.

•Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

•Supervise and train junior staff in the aforementioned risk and control responsibilities.

Qualifications:

  • 10+ years work experience in related control discipline (i.e., Risk Management, Compliance, Audit).

  • Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide and influence stakeholders.

  • Exceptional interpersonal skills and ability to work collaboratively across all levels of the organization, functions, businesses, and project teams under tight timelines.

  • Execution focused, evidence of delivering against challenging objectives.

  • Demonstrated sound business judgment. Proven track record in risk and control oversight (including significant experience in identifying risks, control issues, implementing corrective actions and best practices). Track record leading Control related projects and programs.

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Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree

Job Family Group:

Risk Management


Job Family:

Business Risk & Control


Time Type:

Full time


Primary Location:

Jersey City New Jersey United States


Primary Location Full Time Salary Range:

$163,600.00 - $245,400.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Jan 22, 2025


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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