Enable America Jobs

onboarding specialist.

• johnston , rhode island

• posted 9 days ago

job details

summary

• $22 - $24.80 per hour

• temporary

• bachelor degree

• category business and financial operations occupations

• referenceAB_4558539

job details

Are you interested in advancing your career with one of the oldest and largest Financial Institutions in the United States? Our client is a Fortune 500 Financial Services Company and they are hiring an Onboarding Specialist to join their team in Johnston.

As an Onboarding Specialist, you will play a pivotal role in supporting the onboarding activities for the Private Bank customers. This position is crucial for ensuring operational excellence and delivering superior service to the clients. You will champion process improvement initiatives, contribute to a culture of continuous refinement, and enhance the overall client experience. If you have at least 5 years of experience working in Banking Operations then this is the role for you.

salary: $22 - $24.8 per hour

shift: First

work hours: 8 AM - 5 PM

education: Bachelors

Responsibilities

As an Onboarding Specialist, Job Duties include:

• Facilitate the Commercial deposit account opening process and manage account maintenance for the Private Bank, including blocked and controlled accounts.

• Exceed customer expectations by ensuring prompt responses to internal and external inquiries within 24 hours. Escalate issues to management or address them in daily huddles.

• Proactively identify opportunities to improve the customer experience and drive initiatives to completion.

• Apply and enforce risk mitigation controls; escalate exceptions to leadership and other relevant parties as needed.

• Produce high-quality output and perform quality management duties as assigned.

• Establish requested accounts in the core system and resolve problems of varying complexity.

• Execute additional tasks as required to support the operational needs of the Private Bank.

Skills:

• 5+ years of banking experience with a comprehensive background in operations or customer service teams.

• Ability to effectively communicate with Implementations, Client Services, Treasury Sales, and Relationship Managers.

• Proven ability to plan and prioritize workload to meet critical Service Level Agreements.

• Experience in implementing change and driving process improvements within a financial services environment.

• Proficiency in data entry and demonstrated familiarity with Microsoft Office applications, including advanced Outlook, Excel, Word, and PowerPoint.

Apply today!

Skills

• Onboarding Specialist

• Private Banking

• Customer Service

• Commercial Banking

• Data Entry

• Verbal Communication

• Confidentiality

• Responsiveness

• Analytical Thinking

• Banking Operations

• Written Communication

Qualifications

• Years of experience: 5 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

RS

rebecca statkus smith

• becky.statkussmith@randstadusa.com