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Job Title: Accounts Receivable Associate

Job Description

The Credit and Collections Representative identifies and collects past due receivables by contacting assigned customer account personnel. Investigates unpaid invoices, reconciles account balances, researches documents, and coordinates with appropriate Account Management personnel to provide customers with required information that results in payments being made. Follows established practices, determines the best course of action for limiting terms and collecting accounts. This job description will be reviewed periodically and is subject to change by management. Target Pay, $15 -$19/hr

Responsibilities

• Reviews, analyzes, and identifies delinquent status of assigned account base to determine appropriate account assignments and collection efforts to obtain the highest degree of success.

• Determines the seriousness, priority, and amount of assigned delinquencies; investigates causes and identifies corrective actions needed to resolve them and prevent future reoccurrence.

• Contacts account management representatives to apprise them about the status of negotiations, solicit their involvement, and advise them on solutions and potential consequences.

• Reviews statements, invoices, reports, and any other available account information to determine the financial stability, risk factors, and payment history of customers, and to establish and justify acceptable credit limits.

• Analyzes financial and credit information to determine if accounts are viable entities that can be sold on standard open terms, or if selling restrictions such as Cash in Advance are required before releasing product to the accounts.

• Contacts customers to negotiate payment plans; advises them regarding their obligations and available options to remedy their delinquent status.

• Establishes and recommends a financial direction, creates a strategy, and guides customers through whichever negotiated payment process is agreed upon.

• Manages and responds to customer requests for copies of invoices, proof of deliveries, and/or statements.

• Resolves customer disputes through collaboration with Accounts Receivable billing team, Billing Dispute Analyst, and internal account management teams.

• Prepares communication to customers related to refunds, e-statements, account reconciliations, etc.

• Supports all Company initiatives as identified by management and in support of Quality Management Systems (QMS) and other regulatory requirements.

• Complies with regulatory requirements, company policies, operating procedures, processes, and task assignments.

• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.

• Ensures any customer account changes are communicated to the relevant owner.

• Monitors the success of service provided and delivers an excellent customer experience.

• Performs other assigned tasks and duties necessary to support the Credit & Collections Team.

Hard Skills

• 1+ years of AR, credit & collections experience

• Pivot tables and VLOOKUPs experience

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Kansas City, Missouri.

Work Environment

100% in office. Located off of State Line on the MO side. Very nice building and office setting.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.