Job Information
Liberty Latin America Senior Transport Engineer IP-MPLS in Kingston, Jamaica
What's The Role
The Senior transport Engineer IP-MPLS, is responsible for Operation & Maintenance of the core data networks that deliver LLA’s fixed and mobile services to consumers and businesses. The Senior transport Engineer IP-MPLS sets network engineering guidelines and standards used to, operate and maintain LLA’s core data networks
What You'll Do
Deployment support, configure, upgrade, modify, and retire core data networks.
Develop and maintain core data network engineering standards and operational practices incorporating industry best practices.
Engineering support on data network implementation projects.
Conduct core data network installation surveys and audits.
Create and review detailed configuration procedures (MOPs).
Configure, integrate, and verify core data networks.
Review and close data network installation projects.
Maintain core data network administration records, Network element backups, errored interfaces, etc…
Manage and control core data network resources (congestion, redundancy testings.)
Closely work with local teams maintaining the spare base up to date.
Assess and maintain data network service continuity, performance and quality.
Collaborate with internal cross-functional teams and external technology partners to prioritize, estimate and complete projects in support of business
Provide 3rd line operational support for major data network incidents (on-call rotation).
Lead core data network disaster recovery and restoration.
Perform other duties as requested by supervisor
Incident Tier2 and Tier 3 support & fix
Proactive fault management
Operational performance management
Security mitigation
Routine maintenance & support
Technical vendor Interface
Lab Testing/ORT support
Responsible for realizing platform Support End State and related business targets
Operational SLA management and operational day- to-day vendor SLA management
Knowledge & Experience
Bachelor’s degree in Computer Science, Engineering, Math, or related field, or equivalent work experience.
Industry and vendor specific certifications and training (Cisco, Juniper, Nokia, etc.).
At least 4 years of relevant professional experience.
Experience with large scale multi-vendor networks (Cisco, Juniper, Nokia).
Knowledge of network architecture, topology, planning, design, implementation and security.
Knowledge of advances IP routing and routing protocols.
Familiar with IP transit and peering, including a deep understanding of how networks interconnect.
Knowledge of MPLS, QoS, DWDM technologies.
Advanced knowledge of related industry specifications and standards (e.g. IEEE, IETF) bridging, switching, routing, ethernet and optical transport technologies and protocols.
Experience in MPLS, Layer 2 / 3 VPNs, VPLS, Carrier Ethernet, CoS/QoS and IPsec
Experience with Unix / Linux systems administration
Network analysis and management experience using SNMP, NTP, DNS, SSH, etc.
Experience writing MOPs and BOMs.
Experience with network technology evolution projects and transformation of legacy telecommunications networks.
Experience with network deployments across multiple geographies and with third party vendors.
Proven experience of project management techniques including planning, resource allocation, prioritization and escalation within an international telecom/service provider environment.
Knowledge of video, mobile core, and fixed telephony platforms.
Skills & Abilities
Relevant record of people management in a technical environment, including communication, negotiation and conflict resolution skills
Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach
Timeliness in all actions with quality consciousness towards services received and provided
Innovates with a customer focus:
Finds and embraces innovative and better ways to do things to facilitate winning with our customers
Is customer-led in their thinking, encouraging the idea of customer needs driving product & process enhancements
Takes and encourages ownership for making improvements that leads to a seamless customer experience
Sees the customer experience as a responsibility of every department and individual employee
Entrepreneurial Drive for Results:
Identifies the core of the problem and makes effective judgement and solves the problem
Acts outcome-oriented aligning priorities to the company goals
Streamlines effective and efficient decision making
Creates the environment of continuous improvement & innovation
Lives One Company:
Gains commitment from other parts of the business and promotes one company approach
Leverages best practice, utilising the best of what works across the group first
Influences others across the matrix and facilitates collaboration by breaking down silos
Ability to analyze and interpret data and communicate orally and in writing in a clear and straightforward manner.
Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
Decision making, problem solving while working under pressure, but also prioritize and organize effectively. Manage multiple projects at one time.
Absolute need to manage and deliver results with little oversight.
Ability to partner with people to lead and influence.
Ability to work in a fast-paced, team environment. Orientation to quality and excellence.
Customer orientation (internal and external).
Great ability to handle high-pressure situations with external or internal customers.
Persistent, self-motivated and oriented to detail and continuous improvement of his work.
Confidential management of information.
Why join us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
Knowledge & Experience
Bachelor’s degree in Computer Science, Engineering, Math, or related field, or equivalent work experience.
Industry and vendor specific certifications and training (Cisco, Juniper, Nokia, etc.).
At least 4 years of relevant professional experience.
Experience with large scale multi-vendor networks (Cisco, Juniper, Nokia).
Knowledge of network architecture, topology, planning, design, implementation and security.
Knowledge of advances IP routing and routing protocols.
Familiar with IP transit and peering, including a deep understanding of how networks interconnect.
Knowledge of MPLS, QoS, DWDM technologies.
Advanced knowledge of related industry specifications and standards (e.g. IEEE, IETF) bridging, switching, routing, ethernet and optical transport technologies and protocols.
Experience in MPLS, Layer 2 / 3 VPNs, VPLS, Carrier Ethernet, CoS/QoS and IPsec
Experience with Unix / Linux systems administration
Network analysis and management experience using SNMP, NTP, DNS, SSH, etc.
Experience writing MOPs and BOMs.
Experience with network technology evolution projects and transformation of legacy telecommunications networks.
Experience with network deployments across multiple geographies and with third party vendors.
Proven experience of project management techniques including planning, resource allocation, prioritization and escalation within an international telecom/service provider environment.
Knowledge of video, mobile core, and fixed telephony platforms.
Skills & Abilities
Relevant record of people management in a technical environment, including communication, negotiation and conflict resolution skills
Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach
Timeliness in all actions with quality consciousness towards services received and provided
Innovates with a customer focus:
Finds and embraces innovative and better ways to do things to facilitate winning with our customers
Is customer-led in their thinking, encouraging the idea of customer needs driving product & process enhancements
Takes and encourages ownership for making improvements that leads to a seamless customer experience
Sees the customer experience as a responsibility of every department and individual employee
Entrepreneurial Drive for Results:
Identifies the core of the problem and makes effective judgement and solves the problem
Acts outcome-oriented aligning priorities to the company goals
Streamlines effective and efficient decision making
Creates the environment of continuous improvement & innovation
Lives One Company:
Gains commitment from other parts of the business and promotes one company approach
Leverages best practice, utilising the best of what works across the group first
Influences others across the matrix and facilitates collaboration by breaking down silos
Ability to analyze and interpret data and communicate orally and in writing in a clear and straightforward manner.
Ability to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straightforward, and professional manner.
Decision making, problem solving while working under pressure, but also prioritize and organize effectively. Manage multiple projects at one time.
Absolute need to manage and deliver results with little oversight.
Ability to partner with people to lead and influence.
Ability to work in a fast-paced, team environment. Orientation to quality and excellence.
Customer orientation (internal and external).
Great ability to handle high-pressure situations with external or internal customers.
Persistent, self-motivated and oriented to detail and continuous improvement of his work.
Confidential management of information.
Why join us
Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws.
What You'll Do
Deployment support, configure, upgrade, modify, and retire core data networks.
Develop and maintain core data network engineering standards and operational practices incorporating industry best practices.
Engineering support on data network implementation projects.
Conduct core data network installation surveys and audits.
Create and review detailed configuration procedures (MOPs).
Configure, integrate, and verify core data networks.
Review and close data network installation projects.
Maintain core data network administration records, Network element backups, errored interfaces, etc…
Manage and control core data network resources (congestion, redundancy testings.)
Closely work with local teams maintaining the spare base up to date.
Assess and maintain data network service continuity, performance and quality.
Collaborate with internal cross-functional teams and external technology partners to prioritize, estimate and complete projects in support of business
Provide 3rd line operational support for major data network incidents (on-call rotation).
Lead core data network disaster recovery and restoration.
Perform other duties as requested by supervisor
Incident Tier2 and Tier 3 support & fix
Proactive fault management
Operational performance management
Security mitigation
Routine maintenance & support
Technical vendor Interface
Lab Testing/ORT support
Responsible for realizing platform Support End State and related business targets
Operational SLA management and operational day- to-day vendor SLA management