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Introduction

IBM WatsonxOrders is a technology development group within IBM WatsonX. Our mission is to deliver advanced technology solutions that address real-world, data-driven needs in the Quick Service Restaurant environment. We are focused on using state-of-the-art Machine Learning, AI, and related technologies along with our client's unparalleled scale to completely transform the customer experience!

Your Role and Responsibilities

We are currently looking for talented data scientists to join our performance analytics team at IBM Watson Orders. This team focuses on:

1. Developing pipelines, reports, dashboards and frameworks that monitor and analyze performance of our AI Drive Thru Voice Agents

2. Designing and analyzing A/B experiments to improve Voice Agent behavior

3. Providing insights of the product performance in real time across diverse regions and stores

4. Aggregating, curating and distilling data from various hubs to provide actionable insights to cross functional engineering, business, operations teams, both internal and client side

5. Contributing data artifacts to improve the AI/ML product development lifecycle

The ideal candidate will have some experience designing and delivering analytics for ML products, and enjoys working in an agile, fast-growing environment.

Responsibilities:

• Define and develop data schema, ETL, metrics and reports for production performance analytics

• Collaborate with stakeholders and partners within IBM Watson Order departments to identify, iterate and evolve rigor and maturity of data sources, quality and signals to distill and present consolidated view of product performance across platform and products.

• Employ advanced statistical modeling to analyze large data sets, create dashboards and derive insights to guide key business, product and engineering decisions

• Collaborate with engineering teams to ensure that data infrastructure and systems are performant, scalable, reliable and secure

• Enable big data and batch/real-time analytical solutions that leverage state-of-the-art data and ML technologies

Required Technical and Professional Expertise

• 3+ years of experience in data science or analytics

• 1+ years of Python and SQL experience working with big data

• Strong understanding of high-performance algorithms and statistics

• Expert knowledge of data modeling, queries and understanding of different data structures

• Excellent analytical skills with an engineering, algorithmic mind to design tools, pipelines and systems to handle large-scale, real-time ML analysis, whether in batch or streaming

• Demonstrated ability to facilitate and coordinate complex data analysis and development activities across teams in agile sprints with minimal direction

Preferred Technical and Professional Expertise

Bachelor's Degree Computer Science, Mathematics, Statistics or a related quantitative discipline

What we offer:

• Working for a top 5 IT company according to Forbes 2022 best employers ranking

• International and prestigious projects

• Highly skilled teams of experts

• Wide range of IBM trainings and certificates

• Unlimited access to Udemy, Harvard Business Review, Safari O'Reilly, getAbstract, IBM AI Skills Academy

And what is more:

• Contract of employment

• Competitive compensation - salary range, depending on your skills and experience

• Private medical care and life insurance

• Employee Assistance Program

• Sport, charity & other networking groups

• Summer / winter camps for children

• Discounts with IBM employee badge

• Referral Bonus Program

• Home office option

• No dress code

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

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About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

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