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Introduction

IBM WatsonxOrders mission is to deliver advanced conversational technology solutions targeting retail and restaurant customers. We are focused on using state-of-the-art Machine Learning, AI, and related technologies along with IBM's unparalleled scale to completely transform the customer experience!

Your Role and Responsibilities

We are looking for a Python Back-end Engineer to support the development of an edge Artificial Intelligence (AI) product. This engineering role presents the opportunity to work at the intersection of audio hardware, deep learning, and edge infrastructure while collaborating with a dynamic team and helping enable one of the largest deployments of brick-and-mortar AI technology.

The core responsibility of this role is to support the development of efficient, modular, reliable and scalable AI Voice Agent that is deployed at quick service restaurants. The back-end work focuses on core logic of the AI product, microservices, distributed processing, telemetry, and scalability of a product and platform that will reach 10s of millions of customers per day.

Responsibilities:

• Develop and maintain core Voice Agent application services and frameworks.

• Addition of support for natural languages to the Voice Agent capabilities.

• Own core AI applications and related tooling, focusing on the system's integration, configuration, lifecycle and event management

• Enable modular, testable and scalable deployment through continuous, incremental refactoring of core applications

• Keep and push for the high bar of development best practices: test coverage, design patterns, documentation and self-documenting code

• Address core design and stability issues across the stack and platform

• Educate engineering teams on standard methodologies, and where possible, automate enforcement and migrate existing code to ensure compliance

Required Technical and Professional Expertise

• 5+ years of experience in Linux environments with good understanding of Linux processes.

• 5+ years of professional experience developing back-end/server technologies in Python

• Strong command over Data Structures and Algorithms. Deep understanding of Computer Science Fundamentals.

• Strong experience in high performance, server and service programming, e.g. distributed, multi-threaded programming writing network clients and coordinating high throughput inter-process communication

• Quick learner

Preferred Technical and Professional Expertise

• Experience in containers- and Kubernetes-based development.

• Experience with audio processing and streaming.

• Experience with software cloud scaling and performance optimization.

• Experience in shell scripting and cross-language system development.

• BS degree in Computer Science, similar technical field, or equivalent experience.

What we offer:

• Working for a top 5 IT company according to Forbes 2022 best employers ranking

• International and prestigious projects

• Highly skilled teams of experts

• Wide range of IBM trainings and certificates

• Unlimited access to Udemy, Harvard Business Review, Safari O'Reilly, getAbstract, IBM AI Skills Academy

And what is more:

• Contract of employment

• Competitive compensation - salary range, depending on your skills and experience

• Private medical care and life insurance

• Employee Assistance Program

• Sport, charity & other networking groups

• Summer / winter camps for children

• Discounts with IBM employee badge

• Referral Bonus Program

• Home office option

• No dress code

About Business UnitIBM's Cloud and Cognitive software business is committed to bringing the power of IBM's Cloud and Watson/AI technologies to life for our clients and ecosystem partners around the world. IBM provides you with the most comprehensive and consistent approach to development, security and operations across hybrid environments-with complete software solutions for business and IT operations, development, data science, security, and management. Our experts and software capabilities help organizations develop applications once and deploy them anywhere, integrate security across the breadth of their IT estate, and automate operations with management visibility. With IBM, you also have access to new skills and methods, governance and management approaches, and a deep ecosystem of industry experts and partners.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.