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Technical Documentation Summer Intern

Job Category: Internships

Location: Poland - Krakow

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About The Summer Internship Program at Pega:

Join an award-winning Internship Program at Pega Poland! Our program starts on July 1st and runs until September 26th. As an intern, you'll actively participate in your team's daily work while also enjoying additional benefits such as:

• Coffee Break Series with Pega's leadership team — ask questions and learn from their experience!

• Diversity & Inclusion (D&I) and Employee Resource Group workshops.

• Volunteer activities.

…and much more!

Picture Yourself at Pega:

In this role, you will write and edit technical documentation to enable Pega users to solve critical business problems using our software. This content - in the form of online help, knowledgebase articles, and installation, upgrade, and implementation guides - addresses the needs of multiple audiences, including business users and technical implementers. In this position, you will work with stakeholders across the organization to write/edit effective, use-case-based content. If you are up for driving change, challenging the status quo, and being an integral and crucial part of an innovative company’s global growth – Pega is the place for you.

What You'll Do at Pega:

• Write and edit technical documentation to support product releases.

• Evaluate Pega software products and provide feedback to improve internal functions and usability.

• Become well-versed in the architecture, design, and implementation features of Pega software products.

• Identify and make recommendations for process and tool improvements that increase the efficiency and productivity of the technical documentation team.

Who You Are:

An intelligent, motivated, and collaborative individual with exceptional communication skills. You want to gain experience in documenting software products and the ability to organize and present a range of technical material to a variety of audiences.

• Good English level (C1/C2).

• Outstanding communication and writing skills.

• Interest in IT-related fields (e.g. marketing automation, AI, big data).

• Technical writing and editing skills.

• Ability to think creatively and strategically.

• Good interpersonal skills and the ability to communicate, partner, and collaborate effectively.

• A demonstrated dedication to considering things from the customer’s perspective.

Pega Offers You:

• Paid Internship Program (5,500–6,000 PLN).

• Opportunities to collaborate with global teams on impactful, real-world projects.

• Access to professional development workshops and meet-and-greets with Pega’s CEO, Founder, and Executive Leadership Team through our "Coffee Break Series".

• Participation in Pega and intern-specific events, including social gatherings and volunteer opportunities.

• A structured mentor and manager program to support your growth.

Our Values:

At Pega, we prioritize innovation, encouraging curiosity and sharing ideas early. We value inclusion, welcoming diverse perspectives and leading with empathy. We bring passion to everything we do, and we focus on creating engagement that drives meaningful connections. We are genuine, acting with courage and speaking openly. And we're adaptable, always ready to embrace change and tackle challenges head-on.

#LI-TR1

Job ID: 21085

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all..

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As anand Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

https://www.pega.com/about/careers/equal-employment-opportunity