![](https://dn9tckvz2rpxv.cloudfront.net/enableamerica.jobs/img/logo.jpg)
Job Information
UL, LLC Technical Sales Support Specialist in Krefeld, Germany
Did you know that our Engineered Materials (EM) business unit has been providing safety solutions for UL's customers since 1917? Our EM teams are focused on supporting customers in 2 main areas: Materials & Plastics, and Wire & Cable.
Our EM Sales Support Team is focused on providing high level assistance to our customers and potential customers throughout the whole sales process cycle (from pre-sale to post-sale activities) while collaborating with our sales professionals in Europe.
We are giving you a superb opportunity to join our wonderful team as a new Technical Sales Support Specialist who will be located in Krefeld! Interested? Keep on reading!
Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities.
Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines.
Works autonomously within established procedures to develop and share quotes using standardized pricing tools.
Client follow-up and aid in turning quotes into orders.
Supports our sales professionals by performing (included but not limited to) admin-related tasks.
Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate.
Tracks account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities.
Collaborates with internal stakeholders to resolve customer inquiries.
Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable.
Builds an internal UL problem-solving network and proactively engages other teams to anticipate problems, improve delivery, and develop solutions that improve the customer experience.
Meet established timelines for pre-and post-sales activities.
Discusses/prepares commercial yearly plans with existing key customers.
#LI-Hybrid
#LI-ZK1
Technical High School or Engineering degree. We are open for Graduates without experience.
Related experience, preferably in sales technical support and/or sales support
Strong command of German and English is a must.
Technical background in plastics (wire & cable industry background would be highly desirable).
Good understanding of business sales processes.
Strong communication and administrative skills.
Pro-active approach and ability to build and maintain relationships with stakeholders at all levels.
Good interpersonal skills and ability to propose alternative solutions.
A strong team player who is able to successfully collaborate with the team and stakeholders.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
UL, LLC
-
- UL, LLC Jobs