Job Information
Avanade Inc. Delivery Lead in Kuala Lumpur, Malaysia
Delivery Lead
Leading organisations - corporations, non-profits, government departments, look to Avanade to help them make the most of their investment in Microsoft and to push the boundaries of digital innovation. The result? Interesting work that is well supported, always evolving and sure to keep you engaged and interested. Together we go beyond.
Come join us
As a Delivery Lead, you will lead one or more of our delivery teams. Your oversight will extend across one or more key contracts or accounts and include staffing, supervision of daily work and problem resolution. You will motivate your teams to deliver the highest quality work that meets or exceeds performance and functionality specifications.
What you’ll do
Oversee the successful delivery of Microsoft Dynamics 365/ERP/CRM projects
Involved in end-to-end planning and executing of development projects and programs for both clients and Avanade
Involved in day-to-day management of project, prepare work plan, scheduling, lead and coordinate activities of all team members
Ensuring that solutions meet operational, contractual and financial commitments
Translate business objectives into programs
Develop and implement change-management processes
Develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to meet schedule, budget and quality goals
Help manage work assignments and information between shifts, including workloads, equipment, staffing and scheduling changes
Identify Issue and Risk, plan mitigation and resolution
Manage stakeholder communication, provide status reporting
Coach and manage Avanade and subcontractor staff, provide team leadership and motivation
Act as subject matter expert for team members and clients
Meet with project managers to plan project timeframe and estimate any overtime needs
Review quality audit and continuous improvement efforts for program success
Engage partners with onshore, offshore and near-shore workforces
Identify and implement continuous improvement initiatives and tools.
Skills and experiences
About you
You are likely an experienced program manager with deep understanding of ERP/CRM, someone who can engage with clients and translate their needs into project blueprints, schedules and deliverables
You are proficient with managing project and program financials (e.g., budgeting, assessing financial impact, working with financial analysts)
You have experience with planning and managing projects and programs that are executed by geographically dispersed teams
You can readily evaluate and manage technology vendors.
You are an expert in Contract proposals, negotiations and sales support
You have experience working with global, especially offshore, teams on ERP/CRM technology implementation and maintenance
You practice Excellence in communicating and presenting complex information to technical and non-technical stakeholders.
You are Results-oriented and self-directed ability to drive change in an unstructured environment
You value successful contribution to business growth by delivering great value to customers and inspiring them to work more with you.
Your technical skills:
you have exposure to Microsoft platform technologies and tools
you have extensive experience in ERP/CRM solutions and the lifecycle of planning, implementing and maintaining such solutions
Knowledge and experience of Microsoft Dynamics 365/AX/CRM and Microsoft Suite of Products
Knowledge and experience in PowerApps, Power BI, Azure
Education & Certifications
You have 10+ years of ERP/CRM experience, including being in a managerial position
You likely have a bachelor’s degree in a relevant field, preferably information technology.
PMP certification
Enjoy your career
Some of the best things about working at Avanade
Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits [1] here.
A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
Together we do what matters.
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.
Create a future for our people that focuses on
• Expanding your thinking • Experimenting courageously • Learning and pivoting
Inspire greatness in our people by
• Empowering every voice • Encouraging boldness • Celebrating progress
Accelerate the impact of our people by
• Amazing the client • Prioritizing what matters • Acting as one
Learn more
To learn more about some of Avanade’s client success stories, check out the following case study:
- [3] Inail Digitization with Digital Desk- Avanade
Interested in knowing what’s going on inside Avanade? Check out our blogs:
[4] Avanade Insights - exchange ideas that drive tomorrow’s innovation
[5] Inside Avanade - explore what life is like working at Avanade
References
Visible links
https://www.avanade.com/en-gb/career/benefits
https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
https://www.avanade.com/en-au/clients/sportello-digitale-di-inail
https://www.avanade.com/en/blogs/avanade-insights
https://www.avanade.com/en/blogs/inside-avanade
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