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Nestle Senior Tech Expert - Connectivity in KUALA LUMPUR, Malaysia

Position Snapshot

Location: TTDI, Kuala Lumpur, MY

Company: Nestrade (Nestle Regional Service Centre)

Full-time

Bachelor’s Degree

8+ years of experience

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestlé career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestlé, you are enabled and encouraged to grow not only as professionals, but also as people.

We are looking for an individual to take on the role of Senior Technical Expert - Connectivity for various connectivity products, including SDWAN and VPN solutions. This role will involve working with leading technologies such as Cisco, Fortinet, and Palo Alto, while continuously driving innovation to empower our workforce with cutting-edge solutions.

A day in the life of...

  • Supports the integration of solutions with various technologies such as Cisco, PaloAlto and Fortinet networking platforms

  • Delivers the technical activities (design, build, testing) in significant or complex innovation initiatives, accountable to the Innovation or Product Manager for the delivery and quality of technical deliverables

  • Makes recommendations on how to improve the effectiveness, efficiency and delivery of SDSWAN and VPN products through the use of new and existing technologies and technical methods and methodologies

  • Provides the product team with technical expertise, advising on best technology solutions, translating the business vision into technical vision and support in the WAN Connectivity Area

  • Participates in the development of or review of standards, documentation and methods of working in the relevant area of expertise

  • Performs preliminary studies, general systems specifications and detailed systems specifications

  • Considers a broad range of options and applies sound judgment to develop solutions within WAN Connectivity area

  • Ensures IS/IT Customer and Consumer requirements are met and service quality maintained when introducing new products. Considers the cost effectiveness of proposed solutions

  • Responsible for ensuring that WAN Connectivity services are delivered and maintained secure and compliant with internal standards and external regulations, including privacy requirements

  • Provides guidance, directions and if needed, technical support to product teams, mentoring and sharing technology knowledge with the teams.

  • Assists others in resolving complex technical problems and investigating the root cause of problems and recommends smart (specific, measurable, achievable, realistic, timely) solutions

What will make you successful

  • A minimum of 8 years of experience in ISP and/or Large Enterprise network

  • Experience with Cisco and or Aruba SDWAN technology is considered advantageous, indeed certifications in relevant technical fields are considered beneficial (i.e. CCNP, CCIE)

  • A Master's degree in computer science, system analysis, or a related field, or equivalent experience is preferred

  • Minimum ITIL Foundation certification or above is required.

  • Experience working in a global environment and collaborating with virtual teams

  • Experience in working within or part of advisory councils, industry user groups, and key technology partners (vendors, Account Managers, Product Managers, Lab advocates, and Executives)

  • Excellent understanding of application development methodologies and architectural modeling

  • Ability to translate future-state business capabilities and requirements into solution architecture requirements

  • Proficiency in Spoken & Written Mandarin Chinese

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