Job Information
GUNDERSEN LUTHERAN ADMINISTRATIVE Patient Services Specialist in LA CROSSE, Wisconsin
JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s why people want to work here. If you\'re looking for a job to love, apply today. Schedule Weekly Hours:40 Are you a compassionate and customer-focused individual looking to be part of a team that is committed to delivering outstanding patient care? Look no further! Gundersen Health System is seeking a Patient Services Specialist to join our growing and thriving organization! Apply now and embark on a rewarding career where you can truly make a difference! What\'s Available: 1.0 FTE (40 hours/week) Shift: Monday-Friday rotating hours between 5:45AM - 8:00PM, including weekend rotation Shift differentials: Weekends - \$1.50, PMs - \$1.00 On-site, La Crosse What you will get: Starting pay of \$17.24/hour + more for experience! Shift, weekend, and holiday differentials Support to grow in your career with access to our Career Development Center and Tuition Investment Program Top-rated retirement plan and healthcare benefits Departmental leadership that supports you as you do your best work. Work/Life balance to love what you do and where you live. What you need: High School Diploma or equivalency Strong customer service, interpersonal, and technical/computer skills Friendly personality and passion for connecting with/helping people Gundersen Health System is healthcare for neighbors, by neighbors. While we call La Crosse home, our system has 7 hospitals and 65 clinics in neighboring communities. Inside our walls and our neighborhoods, we deliver world-class medical care combined with the right amount of love. We call it Love + Medicine and it\'s who we are. Explore why La Crosse is a great place to live and work! Job Description: The Patient Services Specialist provides superior face-to-face customer service in greeting and assisting patients, family, visitors and internal customers. They perform an important role in facilitating the patient experience by promoting a patient and family centered atmosphere throughout the check in/out process. Major Responsibilities: 1. Represents Gundersen Health System\'s high standards for customer service face-to-face communication through courteous, patient and respectful conduct and conversation, while meeting the needs of all customers encountered. 2. Promotes and maintains a warm and inviting environment for the patient/family by focusing attention to their needs and in greeting, offering wayfinding and promptly notifying staff of patient arrival. 3. Responsible for notifying the Patient Services Supervisor of issues/concerns affecting patient flow. 4. The Patient Services Specialist ensures complete patient registration and reviews whether insurance has been verified upon check in. Obtains signatures on forms related to registration, billing and patient care, meeting all compliance regulations and requirements. 5.... For full info follow application link. EEO/AA/Veterans/Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/414D6552A4574CCD