Job Information
OLV Human Services IdentoGO Fingerprinting Enrollment Agent - Per Diem in Lackawanna, New York
IdentoGO Fingerprinting Enrollment Agent - Per Diem
790 Ridge Rd, Lackawanna, NY 14218, USAReq #380
Thursday, June 20, 2024
This is an as needed, per diem position. Candidates must be available during normal operating hours of the enrollment center, Monday - Friday 8:30am - 4:30pm.
Job Summary:
The IdentoGO Enrollment Agent is the primary contact person for fingerprinting. The IdentoGO Enrollment Agent will fingerprint multiple outside customers each day as well as any onboarding appointments from HR Generalists.
Essential Job Duties:
Provide superior customer service to guests
Performs basic maintenance and troubleshooting of issues with fingerprinting and retail equipment, including computer hardware and software.
Accepting payments from customers.
Verifies customer identity and scans required documents into database system.
Follow the schedule of appointments, and ensure customers are handled in a timely fashion
Performs biometric processing to include capturing quality electronic fingerprints, photographs and signatures to meet program accuracy standards.
Ensuring all supplies are stocked for the enrollment center
Cleaning all equipment between appointments.
Any other duty as assigned by your supervisor.
Skills:
Excellent verbal communication skills
Provide superior customer service
Detail orientation with numerical and keyboarding accuracy
Proficient computer skills such as experience with Microsoft Office (i.e. Word, Excel, Outlook).
Confidentiality, must maintain a high sense of confidentiality
Self-Motivated
Positive Attitude and professional appearance
Ability to work quickly under pressure
Must be able to work independently and to carry out assignments to completion and follow instructions given, carry out daily and weekly routines.
Required Education and Experience:
- High School diploma or G.E.D with at least 3 years working in an administrative or similar experience
OR
- Associates/Bachelors with some experience working in an administrative or similar experience
License/Registration/ Certification:
- Valid NYS Driver’s license
Other details
Job FunctionNon-Essential
Pay TypeHourly
Min Hiring Rate$15.50
Max Hiring Rate$20.00
Travel RequiredNo
Required EducationHigh School
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- 790 Ridge Rd, Lackawanna, NY 14218, USA