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JOB REQUIREMENTS: Description Position Purpose To oversee the common guest areas of the fitness floor, gymnasium, and fitness lounge. To provide personal attention to every guest. Essential Functions - Stays up-to-date on the latest development pertinent to the department and becomes well-versed and trained in their usage. - Reviews Daily Log book and Opening/Closing checklist. - Responsible for the cleanliness of the Fitness Area - Maintain all equipment utilized in Fitness Area, noting anything needing repair and completing proper documentation to do so. - Prepare fitness department equipment and supplies daily. - Ensures pleasant visit for each guest and maintains effective guest relations. - Knowledge of all amenities available to guests at the WELL Spa. - Required to assist in other areas of the WELL Spa including but not limited to corporate games, front desk, bike rentals, locker room and the gym floor. - Follow safety and sanitation standards. - Flexibility with schedules to accommodate business needs. - Perform other duties as assigned. Position Requirements - Must be proficient in all aspects of fitness testing and prescription ie cardiovascular, flexibility, body composition, strength, pulmonary function, etc. - Must maintain current certifications. - CPR and First Aid certification preferred. - Knowledge of principles and processes of customer and personal services. - Must be familiar with customer needs assessments. - Must meet quality standards for service and evaluation of customer satisfaction. - Ability to read, write and speak verbally in English. - Must be able to stand, walk, sit, use hands, reach, and climb for more than half of the normal work day. - Must work well both with others and independently and be a team player. - Excellent communication skills. - Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public. - Must work well under pressure. - Ability to work a flexible schedule including days, nights, weekends and holidays. Reporting Relationship This person reports to the Spa Operations Manager Exemption Status Non-Exempt Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/CD4A485E03D94067