Job Information
City of Lakeland HR Specialist or HR Analyst - Employee Engagement and Development in Lakeland, Florida
HR Specialist or HR Analyst - Employee Engagement and Development
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HR Specialist or HR Analyst - Employee Engagement and Development
Salary
$58,364.80 - $105,934.40 Annually
Location
Lakeland, FL
Job Type
Full Time Regular
Job Number
2266-12
Department
Human Resources
Division
Engagement and Development 0302000000
Opening Date
07/14/2023
Closing Date
Continuous
FLSA
Exempt
Bargaining Unit
NA
Description
Benefits
Questions
GENERAL DESCRIPTION OF CLASS
This is a professional position responsible for work in the office of Employee Engagement and Development. Work activities involve the designing, developing, implementing, and evaluating professional and leadership development programs, organizational development, talent management workshops, employee engagement events, rewards and recognition initiatives, team building, and organizational culture. Work will involve participating in and developing programs related to new hire employee onboarding, role assimilation and engagement, recognition, and development. This employee is expected to function with a high degree of independence. Work is conducted under the general guidance and supervision of the Employee Engagement and Development Manager. Work is reviewed by the manager through periodic conferences, observations, reports, and feedback.
This position is for an HR Specialist however, it may be filled at the level of an HR Analyst.
ESSENTIAL FUNCTIONS AND ADDITIONAL FUNCTIONS
Consults with City leadership on talent management strategies and needs.
Customizes and facilitates workshops, programs, and interventions to address organizational/departmental needs.
Coaches individual managers/employees for professional growth and leadership development.
Designs processes and programs to improve organizational effectiveness and efficiency.
Consults with managers to vet participants for leadership programs.
Follows up with participants after leadership workshops to build a continuous partnership and offer coaching and resources as needed.
Conducts design and development work in programs such as the Employee Rewards and Recognition programs and leadership development series.
Evaluates the effectiveness of various programs (e.g., Rewards and Recognition, talent management programs, learning platforms, and post-training retention via boosters program).
Designs and implements need analysis planning efforts; interprets data from needs analysis in order to make recommendations for changes in processes and offerings.
Designs, plans, coordinates, and participates in the development and delivery of mandatory and professional training course offerings and modifies existing offerings to improve alignment with organizational and talent needs.
Continually reviews and updates course offerings to ensure current relevancy and quality.
Creates instructional materials for the use of facilitators’ training classes.
Designs, updates, and conducts onboarding processes for newly hired employees.
Completes monthly rotating lead duties for new hire onboarding events, which include contacting the CMO office, speakers, and managers of participants, creating the agenda and seating charts, and ensuring that all materials and media are up to date.
Works with managers and other City employees to design, plan, coordinate, and implement employee and team effectiveness strategies.
Distributes information on a City-wide level regarding recognition, awards, developmental opportunities, and other special programs.
Creates content for and updates the Microsoft Teams Portal for advanced leadership programs within the City.
Consults with departments to develop programs and provide information designed to enhance employee engagement, team building foundations, and cultural change initiatives.
Participates in conferences and certification programs to provide continuous improvement of organizational offerings and to network with fellow professionals in other organizations.
Researches and prepares the monthly/quarterly EE&D Performance Measures.
Prepares special reports from source materials in files, including confidential material.
Utilizes Microsoft Office to develop, format, prepare, and update media, including PowerPoints, agendas, evaluations, and handouts for workshops and training.
May be required to work alternate hours, as necessary for the efficient operation of the department.
ADDITIONAL FUNCTIONS:
Researches, selects, and initiates surveys to gather data regarding organizational needs prior to, during, and/or after an organizational initiative.
May develop and conduct related programs to build and maintain a culture of continuous process improvement.
May use INSITE and other forms to communicate information about professional and “in-place” developmental opportunities to City employees.
Assists in workforce development initiatives (e.g., succession management programs).
Participates in the development of webinars and online meetings.
Coordinates and schedules makeup classes and one-on-ones as needed.
Sets up and tears down events requiring the ability to follow predesignated plans/seating layouts
Runs training reports in Peoplesoft.
Performs related work as required.
Position may be designated as Mission Critical by Department Director.
This posting reflects the essential functions and knowledge, skills, and abilities for HR Specialist - Employee Engagement and Development; however, applicants may view the complete job description for HR Analyst - Employee Engagement and Development on the City of Lakeland's employment page.
QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE) AND SPECIAL REQUIREMENTS
HR ANALYST QUALIFICATIONS:
Graduation from a four (4) year college or university with major course work in Human Resources, Business Administration, Industrial/Organizational Psychology, Leadership Development, Organizational Development, or a closely related field.
Two (2) years of progressively responsible experience developing, presenting and facilitating talent management and leadership development programs.
HR SPECIALIST QUALIFICATIONS:
Graduation from a four (4) year college or university with major coursework in Human Resources, Business Administration, Industrial/Organizational Psychology, Leadership Development, Organizational Development or a closely related field.
Five (5) years of experience in developing and facilitating leadership development programs, talent management initiatives, and organizational development interventions.
SPECIAL REQUIREMENTS:
Must possess a valid driver’s license.
Must maintain a valid contact telephone number.
KNOWLEDGE, SKILLS, ABILITIES AND WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Knowledge of the organizational structure of a medium to large municipality or equivalent employer.
Knowledge of the City of Lakeland’s vision, mission, values, and strategic goals.
Knowledge of current professional learning and development approaches and resources.
Knowledge and understanding of Organizational Development, including best practices in employment engagement.
Knowledge of leadership and best practices and employee development processes.
Knowledge of training needs analysis.
Knowledge of conducting surveys and interpreting survey data.
Knowledge of basic statistical methodology.
Knowledge of methods and tools for creating effective presentations to a targeted audience.
Knowledge of and ability to apply various computer software programs to include MS Office Suite (Excel, Word, PowerPoint and Outlook).
Knowledge of methods and practices of data analysis and program design.
Skill in facilitating large and small group meetings/workshops/classes.
Skill in public speaking.
Skill in instructional design.
Skill in feedback, questioning, and organizational processes.
Skill in tracking data over time and interpreting output (e.g., from needs analysis and surveys) and making recommendations for changes in processes.
Skill in researching, collecting, and interpreting data.
Ability to develop and customize organizational development interventions.
Ability to develop effective partnerships with leaders.
Ability to lead projects and solicit buy-in from end users.
Ability to listen effectively to others and probe with follow-ups tactfully.
Ability to plan, coordinate, and direct activities among groups and manage resources for the completion of group tasks.
Ability to identify problems and creatively research and develop solutions to organizational issues.
Ability to address and balance the concerns of different constituencies.
Willingness to maintain confidentiality of departmental records and sensitive situations.
Willingness to establish and maintain effective working relationships with supervisors, co-workers, other City employees, and the general public.
Ability to perform the physical tasks involved with organizing, setting up, and presenting information at assigned department programs and functions.
Ability to deliver professional products and documents, including accuracy and proofing.
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:
Requires sedentary work that involves walking or standing some of the time, exerting up to ten (10) pounds of force on a recurring basis, and routine keyboard operations.
The job risks exposure to no significant environmental hazards.
The job requires normal visual acuity, field of vision, hearing, speaking, fine motor skills, and color perception.
All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview, and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your e-mail and telephone messages regularly, including "junk" folders. Test times and locations to be announced.
THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE
City of Lakeland
2024 Summary Sheet
Annual Leave
Annual leave is accumulated bi-weekly and based upon years of service as follows:
Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*
Sick Leave
Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.
*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.
Sick Leave Pool
Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.
For more information contact Amanda Kaiser at 834-8768
Family & Medical Leave
Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.
For more information contact Dawn Justice at 834-6038.
Pension Plan
Provision for retirement income requiring mandatory participation for full-time regular employees.
Defined Benefit Plan:
Plan C Employee 3.12%
Employer 15.64%
OR
Defined Contribution Plan:
Executives, New Hires aged 52 and older, and Fire/Police Recruits
Employee 8.5% or 11% per election upon hire
Employer 15.39%
Deferred Compensation 457 Plan:
A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.
Maximum contribution for 2024 is $23,000; employees aged 50 or older can also add a "catch-up" amount of $7,500. Additionally, a match of up to 5% of salary is offered by the City in Plan C.
Holidays
Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.
Funeral Leave
Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.
Jury/Witness Duty
Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.
Military Leave
Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).
Maternity Leave
Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.
Leave of Absence Without Pay
Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.
Longevity Pay
Tuition Reimbursement
Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.
For more information, contact Sue Cook at 834-6844.
Suggestion Awards
A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.
For additional information, contact Kathy McNelis at 834-6348.
Direct Deposit of Paycheck (refer to handout in new employee folder)
An account must be established with the institution of your choice prior to signing up for direct deposit.
Uniforms/Equipment
Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.
Parking
Free while at work.
Break Periods
Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.
For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.
For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.
For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.
01
Do you possess a degree from a four (4) year college or university with major coursework in Human Resources, Business Administration, Industrial/Organizational Psychology, Leadership Development, Organizational Development or a closely related field?
Yes
No
02
Please indicate your level of experience in developing and facilitating leadership development programs, talent management initiatives, and organizational development interventions.
No experience
Some experience, but less than 1 year
At least 1 year, but less than 2 years
At least 2 years, but less than 5 years
5 years or more
03
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
04
Please indicate your level of experience with designing and delivering leadership development training programs.
None
Little
Moderate
Advanced
05
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
06
Please indicate your level of experience applying Organizational Development principles and practices within organizations.
None
Little
Moderate
Advanced
07
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
08
Please indicate your level of experience developing employee reward and recognition programs within organizations.
None
Little
Moderate
Advanced
09
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
10
Please indicate your level of experience working with senior leaders and management on succession management initiatives within organizations.
None
Little
Moderate
Advanced
11
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
12
Please indicate your level of experience conducting statistical data analysis, training needs analysis, survey development and administration.
None
Little
Moderate
Advanced
13
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
14
Please indicate your level of proficiency with small and large group facilitation skills.
None
Little
Moderate
Advanced
15
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
16
Please identify and provide narrative that best represents the types of work groups you have the most experience working directly with in organizations. (Ex: customer service, professionals (Engineers, Finance, IT), management, senior executives, unionized shops, protective services (Police, Fire), manufacturing, field/front line, military, non-profit, students, etc.) Be sure to include the specific job title, job duties, organization ad the date where the work was performed. Note: The employers and dates of employment that you list here must also be included in the "Work Experience" section of this job application.
17
Please indicate your level of experience with Microsoft Office Suite (Word, Excel, Power Point, Access, Outlook and Pubisher)
None
Little
Moderate
Advanced
18
By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.
Yes
No
Required Question
Agency
City of Lakeland, Civil Service
Address
500 N Lake Parker Avenue Lakeland, Florida, 33801
Phone
(863)834-8790
Website
http://www.lakelandgov.net/employmentservices