Job Information
City of Lakeland Telecommunications Technician in Lakeland, Florida
Telecommunications Technician
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Telecommunications Technician
Salary
$30.25 - $44.43 Hourly
Location
Lakeland, FL
Job Type
Full Time Regular
Job Number
3035-02
Department
Information Technology
Division
IT Telecommunications & Supprt 1707300000
Opening Date
04/30/2024
Closing Date
Continuous
FLSA
Non-Exempt
Bargaining Unit
NA
Description
Benefits
Questions
GENERAL DESCRIPTION OF CLASS
This is highly specialized and very technical work involving the installation of inside and outside plant fiber optic cable, all communication network facilities to support utility and substation communications, and all network facilities to support internal telephony services. Work is performed following established policies and procedures. The incumbent is expected to exercise independent judgment and initiative in the performance of tasks. Work will be reviewed by the results obtained. An employee in this position maintains a safe technical and functional continuity between sensitive equipment interfacing with other departments and utilities.
Hourly Pay Range: $30.246841 - $36.115365
ESSENTIAL FUNCTIONS AND ADDITIONAL FUNCTIONS
Installs, tests, calibrates, and repairs all electronic and communications equipment types, from digital computers to analog devices, using standard and specialized test equipment and tools.
Installs servers using Voice Over Internet Protocol (VOIP) network.
Works with local telephonic carriers and the City of Lakeland.
Prioritizes and completes assigned work orders.
Splices or terminates metallic and fiber optic cables in color-code order.
Ensures tests are run and recorded for each cable for signal quality and connectivity.
Uses factory manuals and schematics to repair equipment. Contacts factory engineers for aid in troubleshooting complex problems and seeking solutions to continuing problems in equipment.
Constructs special devices such as printed circuit boards and test equipment to assist department engineers in implementing unique monitoring or control systems.
Ensures that repair and calibration records are kept current.
Ensures the requisition and inventory of spare parts for all equipment.
Supports other divisions with technical assistance and fieldwork as needed.
Utilizes Microsoft Outlook to send e-mails and schedule appointments.
Utilizes Microsoft Word to create technical notes related to work performed.
Utilizes Microsoft Excel to track inventory and data.
Must be willing and able to work overtime and have a call-out availability schedule to maintain required operations.
Position is designated Mission Critical.
ADDITIONAL FUNCTIONS:
Participates in training at out-of-town locations that may require overnight stays.
May work in teams to accomplish inter-divisional tasks.
May be responsible for keeping vehicles and work areas clean and organized.
Performs related work as required.
QUALIFICATIONS (EDUCATION, TRAINING AND EXPERIENCE) AND SPECIAL REQUIREMENTS
A high school diploma from an accredited school or a GED.
Three (3) years of directly related experience.
SPECIAL REQUIREMENTS:
Must possess and maintain a valid driver's license.
Must possess and maintain a valid telephone number.
May be required to pass an elevated background check provided by the City of Lakeland Police Department upon hire.
KNOWLEDGE, SKILLS, ABILITIES AND WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS
Knowledge of the theory, techniques, methods, materials, and tools used in the specialty.
Knowledge of SIP protocols as used for VOIP.
Knowledge of the occupational hazards and safety precautions of the trade.
Knowledge of the instrumentation used in the specialty.
Skill in the use and care of electrical and electronic test equipment used in the various areas of the specialty and other such equipment used in the trade.
Skill in using hand tools and precision soldering/unsoldering devices to repair complex printed circuit boards and other electronic devices (Machine operators/inspection level).
Ability to work off a six (6) footstep ladder or twenty (20) foot extension ladders to check installation and maintenance of equipment mounted above arms reach, such as fiber splices and communication cables.
Ability to load and unload medium-weight test equipment into and from a standard passenger van and set the equipment up to perform tests and calibrate electronic or relay equipment at remote locations.
Knowledge of installation and maintenance of electronic telephone key systems, working with PBXs and central office telephone switching equipment, cabling of data networks, and cable TV system installation and maintenance, including both coaxial and fiber optic.
Must be knowledgeable and have experience with different methods of splicing and terminating fiber optic cable (fusion, hot melt, crimp, etc.).
Must be able to interpret test results with OTDRs, light meters, visible light sources, and signal flow indicators.
Must possess a good working knowledge of T-1, SONET, and OC-3 through OC-48 transmission is critical. Knowledge of testing these facilities is an essential part of the job.
Must know how a telephone central office operates and the associated outside plant operation.
Ability to utilize the basic Microsoft Office Suite software.
WORKING ENVIRONMENT/PHYSICAL REQUIREMENTS:
Requires manual labor that involves walking or standing most of the time, exerting up to 100 pounds of force regularly, keyboard operations, and manipulating tools and wires.
The job risks exposure to heights, toxic/caustic chemicals, traffic, moving machinery, extreme cold/heat, electrical shock, adverse weather conditions, bright/dim light, fumes, noxious odors, dusts, pollen, wet/humid conditions, and extreme noise levels.
The job requires normal visual acuity, good manual dexterity, field of vision, hearing, speaking, color perception, sense of smell, depth perception, and texture perception.
Must be able to differentiate between the following colors generated by red/blue/green primary colors at full or half intensity: white, green, yellow, orange, magenta, red, cyan, and blue.
All City of Lakeland positions are subject to testing (e.g. written, oral, performance, computerized, interview and/or any combination). Candidates selected for testing will be notified via email or telephone. Please check your email and telephone messages regularly, including "junk" folders. Test times and locations to be announced.
The City of Lakeland is a drug free workplace. This position is considered a mandatory testing position, which is subject to pre-employment and random drug testing. All City of Lakeland positions are subject to reasonable suspicion drug testing. As a condition of employment you will be required to pass the pre-employment drug test in accordance with Florida Statute 440.102.
THE CITY OF LAKELAND IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER AND A DRUG FREE WORKPLACE
City of Lakeland
2024 Summary Sheet
Annual Leave
Annual leave is accumulated bi-weekly and based upon years of service as follows:
Annual leave may be taken as earned by employees hired after January 1, 1989. Employees hired prior to that date use annual leave within the calendar year following the year the leave is earned. All employees may carry over up to a maximum of twenty (20) days at the end of the calendar year. Regular part-time employees who work at least twenty (20) hours per week accrue annual leave at the rate of four (4) hours per month.*
Sick Leave
Sick rate is accrued biweekly based upon years of service and standard hour classification. Eligible for use as soon as earned. Regular part-time employees who work at least twenty (20) hours per week accrue sick leave at the rate of four (4) hours per month.
*NOTE: REGULAR employees with a working day other than eight (8) hours, please contact your supervisor regarding these policies.
Sick Leave Pool
Allows employees to receive sick leave benefits in cases involving catastrophic or long-term illnesses or injuries after all personal leave time has been depleted. Regular full-time employees contribute eight (8) hours and Regular part-time employees contribute four (4) hours on an annual basis. Employees must have completed one full year of service on or before December 31st of the calendar year enrollment; and have accumulated at least forty (40) hours of sick time (twenty (20) hours for Regular part-time employees). Participation in this program is voluntary.
For more information contact Amanda Kaiser at 834-8768
Family & Medical Leave
Federal legislation guarantees up to twelve (12) weeks per year off work under certain circumstances outlined in the policy manual. The employees must have been employed by the City for at least twelve (12) months and have at least 1,250 hours of service during the 12-month period before the requested leave. The City will continue its group life and health insurance for an employee on leave at the same level and under the same conditions that existed while the employee was working.
For more information contact Dawn Justice at 834-6038.
Pension Plan
Provision for retirement income requiring mandatory participation for full-time regular employees.
Defined Benefit Plan:
Plan C Employee 3.12%
Employer 15.64%
OR
Defined Contribution Plan:
Executives, New Hires aged 52 and older, and Fire/Police Recruits
Employee 8.5% or 11% per election upon hire
Employer 15.39%
Deferred Compensation 457 Plan:
A voluntary plan that is invested in mutual funds. The Employees' Pension Board performs the due diligence on the mutual funds. Employees may reallocate their account at any time.
Maximum contribution for 2024 is $23,000; employees aged 50 or older can also add a "catch-up" amount of $7,500. Additionally, a match of up to 5% of salary is offered by the City in Plan C.
Holidays
Twelve (12) holidays, includes one (1) personal floating holiday to be used at any time after three (3) months of employment and prior to the end of the calendar year.
Funeral Leave
Up to three (3) days off with pay due to death of an immediate family member (as defined in the policy manual). Up to four (4) hours off with pay may be obtained through supervisor approval to attend local funeral services of persons other than immediate family.
Jury/Witness Duty
Employees required to serve on jury duty will be relieved of responsibility for their regular work shift or portion thereof and receive full pay while serving. All fees received for such service may be retained by the employee. Employees subpoenaed to any civil or criminal court proceeding, which employee is not personally or monetarily interested, shall be paid as if engaged in regular work activities.
Military Leave
Allows for up to 240 hours in any one calendar year for annual military training without loss of pay or benefits for any employee in some type of reserve status for the United States Armed Forces. (see policy manual for additional information).
Maternity Leave
Refer to Family & Medical Leave for those employees who qualify. Others may take up to three (3) months leave of absence available upon approval of the Department Head. Employees may opt to utilize any combination of paid (sick or annual leave) or unpaid leave.
Leave of Absence Without Pay
Written requests are subject to approval by Department Head and City Manager or designee for less than ninety (90) days. Requests for more than ninety (90) days also require Civil Service Board approval for employees in a Civil Service classification.
Longevity Pay
Tuition Reimbursement
Program provides employees up to $2,500 per fiscal year (October 1 through September 30) for reimbursement of tuition of approved college, university, vocational, or correspondence classes upon completion with a grade of "C" or better in credit courses only. Full reimbursement is given for courses and fees, upon approval. The program does not include reimbursement for cost of books, supplies or other related expenses.
For more information, contact Sue Cook at 834-6844.
Suggestion Awards
A program designed to provide a consistent and organized method for employees to submit and be rewarded for constructive ideas for improvement. Maximum award is $1000.
For additional information, contact Kathy McNelis at 834-6348.
Direct Deposit of Paycheck (refer to handout in new employee folder)
An account must be established with the institution of your choice prior to signing up for direct deposit.
Uniforms/Equipment
Uniforms issued at no cost to employees for those job classifications which require them. Equipment is issued to employees at either no cost or discounted cost depending upon job classification.
Parking
Free while at work.
Break Periods
Employees may be permitted two (2), fifteen (15) minute breaks during the workday. The time shall be at the discretion of the supervisor.
For Information on Health Insurance, Dental, Vision, and Life Insurance please contact Benefits at 834-6797.
For Information on Retirement Benefits, contact the Retirement Services Department at 834-8765 or 834-8797.
For Information on Firefighter and Police Officer Retirement Benefits, contact Foster & Foster at 239-333-4872.
01
Do you possess a high school diploma or GED from an accredited school?
Yes
No
02
Do you possess three (3) years of directly related experience?
Yes
No
03
Please provide a narrative supporting your answer to the above question. Be sure to include specific job title(s), job duties, organization(s) and the dates where the work was performed. Note: The employers and dates of employment you list here must also be included in the "Work Experience" section of this job application.
04
Please describe your experience using VOIP. If none, please type N/A.
05
By clicking "Yes" below, I understand that all relevant work experience MUST be entered in the "Work Experience" section on my application. In addition, all current City of Lakeland employees must list all previous City of Lakeland work experience in the "Work Experience" section of the application. Failure to complete the "Work Experience" section will disqualify you from the application process.
Yes
No
Required Question
Agency
City of Lakeland, Civil Service
Address
500 N Lake Parker Avenue Lakeland, Florida, 33801
Phone
(863)834-8790
Website
http://www.lakelandgov.net/employmentservices