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Job Title: Volunteer and Engagement Specialist

About the Organization: The Refugee Development Center (RDC) is a vital 501(c)(3) organization that was created in 2002 to provide a unique, unduplicated service in the mid-Michigan area.  As a small grassroots organization, we have grown to be the "go-to" agency for working with refugees in the region. By providing formal and informal learning opportunities, the center aims to be an open and inclusive place for refugees to learn and locate the resources they need to flourish as residents and citizens.

Overview: The Volunteer and Engagement Specialist oversees the recruitment, screening, training, and assignments of volunteers and interns and is responsible for developing and implementing strategies to grow and maintain donor relations. This is a collaborative role requiring coordination across all program areas and extensive engagement with the public. A successful candidate will embody the values of the RDC in their role: Compassion, Collaboration, Innovation, Education, Welcoming, Cultural Humility, and Commitment.

Hours: Full time 

Pay Rate: $37,440- $41,600; Commensurate with experience.

Benefits: Retirement plan; fully paid health benefits, generous vacation, sick and holiday pay.

Job Duties:

Outreach

• Under the direction of the Outreach Director, create and maintain positive relationships and partnerships
• Organize and host information booths at community events to promote RDC volunteer opportunities and donor engagement

• Provide community education including but not limited to performing presentations and representing RDC at public events

   

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**Volunteer Coordination

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• Promote the mission, goals, purpose and programming through the service area to help recruit participants, sponsors, funders and volunteers
• Develop and maintain a comprehensive recruitment, screening, orientation, training, retention plan for volunteers and interns
• Develop promotional and collateral materials for outreach programs and distribute them to the community to increase volunteer participation and donor engagement.
• Create and implement an action plan to increase the number of volunteers and donors.
• Establish and maintain a volunteer and intern training and orientation program, complete with policies and procedures, volunteer feedback strategies, volunteer evaluation, and volunteer retention.
• Maintain communication with volunteers and interns through website, email, social media and mail
• Organize and coordinate volunteer and intern appreciation functions and other forms of recognition
• Analyze volunteer data on a trimester basis to determine successes and areas for improvement; create related program improvement plans
• Coordinate with colleagues to plan and implement service opportunities within RDC programs.
• Continually assess opportunities for service placements to further the mission of the organization, to meet program goals and to respond to current needs of newcomers in our community

• Maintain volunteer database including volunteer registration, tracking, background checks; and maintain and documents including position descriptions, policies and procedures and training materials

   

Social Media and Website Management

Manage social media accounts. Facebook, Twitter, Instagram and Youtube

Make regular posts and maintain social media presence

Update The RDC website; programs and volunteer information

Assist in creating the