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Job Information
Golden Route Operations Tower Attendant in Las Vegas, Nevada
City
Las Vegas
State
NV
Shift
Varies
Type of Shift
Full Time
Department
Tower Operations & Ticketing
Tower Attendant The Strat (Las Vegas, NV)
Description:
Summary: Provides a hospitable, fun and safe ride experience for all guests and shows courtesy and helpfulness to all guests and employees. Follows all loading, unloading, operations and safety procedures for each attraction without fail.
Essential Functions:
Keeps guest queues and pre-loading areas clean and attractive
Takes guests to their requested floors and ensures guests enter and exit elevators in a timely and safe manner
Maintains proper elevator capacities at all times
Creates an atmosphere of fun and excitement
Explains loading, unloading and safety procedures to guests as they arrive or depart areas and ensures they understand the importance of these procedures
Consistently follows all operating, safety and emergency evacuation procedures
Answers guests’ questions regarding the rides, safety and other Stratosphere products and services and effectively responds to guest requests and complaints
Ensures any special needs or assistance is provided to all guests requiring special attention due to physical disability
Notifies lead attendants, supervisor or tower dispatcher of any defective equipment or potential safety hazards and reacts professionally and rationally in emergency and pressure situations
As required, ensures the attraction’s hourly guest capacity is maintained and traffic is documented
Performs other duties as assigned
Requirements:
Qualifications/Requirements:
Superior guest service skills and excellent verbal communication skills
Availability to work all shifts is preferred
Must be at least 18 years of age
Required Work Cards
- None
Physical Requirements
Ability to work in a moderately noisy environment with extreme weather conditions at extreme heights
Working outdoors (75% of the time)
Vision, hearing and speech (critical)
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.
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