Job Information
Mississippi Employer Part Time Facility Worker-Visitor's Center in Laurel, Mississippi
The Facility Worker is a part-time, regular position at the City of Laurel Visitor's Center. The immediate supervisor for this position is the Recreation Superintendent. The person in this position is supervised on a daily basis and has no supervisory authority. The Facility Worker works occasional overtime or night work when the workload demands it. The work for this position is typically indoors. The positions have accountability for monetary, fiscal, safety, and legal issues related to the work for which this position is responsible.
There is exposure to chemicals and/or hazardous materials on a less than monthly basis. This exposure includes, but is not limited to, cleaning chemicals and various other chemicals utilized by the department. The stress level associated with this position is average. Physical work involved with this position includes, but is not limited to walking and standing for long periods of time, bending, kneeling, climbing stairs, and lifting and carrying equipment and supplies.
Certification: A valid Mississippi driver's license is required for this position.
CPR Certification and First Aid Training are preferred for this position.
Education: A high school diploma or its equivalent is required for this position.
Experience: No experience is required for this position. Customer service experience preferred.
Essential Duties and Responsibilities
Assists with reception duties at the facility
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Greet and answer questions for visitors and guests with a professional, friendly, and welcoming demeanor.
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Determine the purpose of each person's visit and direct them to the appropriate location.
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Answers the telephone; provides information, guidance, and assistance; takes and relays messages or directs calls to appropriate personnel; returns calls as necessary.
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Provides information regarding events, services, restaurants, lodging, experiences, and availability to current and prospective visitors via phone, email, and in person.
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Maintains supply of current pamphlets, brochures, and maps; refills depleted supplies as needed; removes outdated materials for disposal.
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Assist facility users as they arrive at the facility
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Provide information about current and/or future events
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Provide other administrative and clerical support tasks.
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Perform basic filing and recordkeeping.
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Adhere to established City of Laurel safety procedures and policy to ensure the safety of employees and visitors at the Visitor's Center.
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Maintain daily visitor log.
Provide janitorial services at the facility
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Remove debris and trash from the facility
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Sweep and/or mop floors, as needed
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Clean up specific messes, as reported by facility users
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Maintain cleanliness of restrooms
Perform other duties as directed