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BD (Becton, Dickinson and Company) R&D Lab IT Business Analyst in Le Pont-de-Claix, France

Job Description Summary

The main mission of this role consists in leading and driving BDM-PS R&D Lab IT projects related to BDM–PS Business Functions IT demands in line with BDX and BDM-PS strategies. As such, the main responsibilities span from supporting BDM-PS IT Global portfolio to supporting specific projects and actions, in collaboration with various functional (Business and IT) and regional stakeholders.

This position reports to the TGS Site Service & Solutions organization, with a dotted line to the local TGS business partner team, based in Pont-de-Claix (France).

Job Description

The BDM-PS Global R&D Lab IT Business Analyst / Project Leader will

  • Plan and Lead assigned R&D Lab IT related projects.

  • Ensure strict adherence to BD Standard & Methodology

  • Continuously seek to engage Business Project Stakeholders throughout Project Lifecycle

  • Pro-actively identify project risks, develop mitigation plan accordingly.

  • Ensure adequate R&D Lab infrastructure design according to BDx TGS standards.

  • Manage issues in a calm manner.

  • Act as the point of contact between BDM-PS R&D Lab of all sites & TGS organization (e.g. Site Services Delivery, On Site Support teams, TGS global network & architects SMEs)

  • Be the key point of contact for BDM - PS R&D Lab function and understand R&D strategy.

  • Contribute to grow R&D TGS network with R&D Labs Business partner.

  • Influence global design & best practices.

  • Communicate and report on project activity and all IT supporting actions under your responsibility.

  • Ensure robust Production Support Model & CI program are defined & executed to plan.

  • Capture Demand, report to IT Management and support, drive and execute BDM –PS IT Business projects in total alignment with BDM – PS Business KBO and Strategic Imperatives.

  • Provide regular reporting to BDM-PS TGS Business Partner and Business Leadership

  • Be the key POC with BDX Service Providers of choice in application development for BDM – PS R&D Lab demands.

  • Ensure the sustainability of BDM – PS R&D technology platforms in alignment with the Collaboration CoE strategy.

Primary Responsibilities will include :

  • Coordination of incident and service requests for hardware and software owned by the business.

  • Maintain an up-to-date Lab asset inventory.

  • Planview project management, project shaping and board submission.

  • Project coordination with TGS partners, the business and approved vendors.

  • Schedule Risk Assessments, ensure business and validation team connectivity.

  • Partner with vendors, Plant IT and cores areas of the business to define the technology path.

  • Support 4 Sites – Pont-de-Claix, Franklin Lakes, Cuautitlán, and Dublin.

  • Support 350 associates and 600 instruments.

Skill Set & Experience :

  • 3+ years of experience in an IT position or in a position with a leading role in systems implementation.

  • Proven experience capturing requirements, supporting IT activities, and executing IT projects in a Local / Regional or Global context.

  • Proven experience working with multi-cultural teams and cross functional teams.

  • Proven experience supporting IT systems in a global context.

  • Experience providing efficient & appropriate support model on IT implemented Systems & Platforms

  • Experience in implementing and managing Issue handling processes.

  • Knowledge of IT project portfolio management support

  • Basic knowledge of IT validation

  • Strong Customer focus.

  • English, French is mandatory.

  • Knowledge of Good Laboratory Practices and data integrity concept is a plus.

  • Project management and methodology knowledge.

  • Knowledge of IT Support management practices.

  • Proven ability to deal with ambiguity and work in multi-cultural and matrix environment.

  • Proactive and takes initiative, autonomous and sets priorities.

  • Excellent communications and collaborations skills, team player.

  • Experience of working through systems (design practices, processes, and procedures).

  • Ability to accurately report and communicate on IT activities.

  • International company experience is a plus.

Travel Requirements :

  • 10% – 20%

Primary Work Location

FRA Le Pont-de-Claix Cedex

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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