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TEKsystems Customer Service Representative in Leola, Pennsylvania

Description:

Job Responsibilities: • Interact with customers via telephone, email, or in person to provide support. • Collect and enter orders for new or additional products or services. • Field customer questions and complaints. • Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments. • Communicating with Eagle River Homes service technicians and Eagle River Homes sub-contractors. • Other tasks and projects as needed and assigned including ERP system implementation. Hours: 7:30 - 4 Monday - Friday.

Skills:

Microsoft office, Customer service, Customer support, inbound call, outbound calls, scheduling coordinating, data entry

Top Skills Details:

Microsoft office,Customer service,Customer support

Additional Skills & Qualifications:

Impeccable and reliable punctuality and attendance is imperative. Excellent communication skills including active listening. Excellent data entry, organizational, and administrative skills a must. Ability to multi-task with distractions in a fast-paced work environment. Computer expertise in Microsoft Office applications.

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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