Job Information
University of Kentucky Patient Services Coordinator/UKHC in Lexington, Kentucky
University of KentuckyEqual Employment Opportunity/M/F/disability/protected veteran status.Posting Details Posting Details Job TitlePatient Services Coordinator/UKHCRequisition NumberRE45547Working TitlePatient Services Coordinator - UK Bluegrass Care ClinicDepartment NameMG100: Physician Based ClinicsWork LocationLexington, KYGrade Level07Salary Range$17.50-27.31/hourType of PositionStaffPosition Time Status Full-TimeRequired EducationHSClick here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience5 yrsRequired License/Registration/CertificationNonePhysical RequirementsThe physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs.ShiftMonday - Friday, Day Shift; 8:00 am - 4:30 pm (40 hrs/wk); potential for 4x 10-hour shiftsJob SummaryThis position is located off-campus in Lexington, KY at UK Bluegrass Care Clinic.This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.IEBC (Internal Employee Being Considered)Skills / Knowledge / AbilitiesMS Windows, EPIC, Telephone etiquette, customer serviceDoes this position have supervisory responsibilities? NoPreferred Education/ExperiencePrefer at least 6 months of customer service, medical office, or care coordination experience.Deadline to Apply05/30/2024University Community of InclusionThe University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all - identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national check and/or drug screen.Posting Specific QuestionsRequired fields are indicated with an asterisk ().1. * How many years of paid work experience do you have in customer service? * None Some, but less than 1 year* More than 1 year, up through 3 years* More than 3 years up through 5 years* More than 5 years2. * How many years of paid work experience do you have in patient scheduling? * None* More than 0, up through 1 year* More than 1 year, up through 3 years* More than 3 years up through 5 years* More than 5 years3. * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork? * Yes* No4. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience. (Open Ended Question)5. * Where did you first see this position advertised other than on UK's online employment system? * InsideHigherEd.com* HigherEdJobs.com* Diverseeducation.com (Diverse Issues in Higher Education) * Latinosinhighered.com* HospitalCareers.com* Indeed.com* LinkedIn.com* Higher Education Recruitment Consortium (hercjobs.org)* A Colleague, Friend and/or Family Member * Careerbuilder.com* UK Job Fair* None of the AboveApplicant DocumentsRequired Documents1. ResumeOptional Documents1. Cover Letter Apply Here: https://www.click2apply.net/rJJnkOt7ExgobfZqRtzzEaPI241358040