Job Information
Dealer e Process Client Onboarding Coordinator in Lisle, Illinois
The Client Onboarding Coordinator oversees all aspects of the beginning of launching a New Business website. This includes but is not limited to:
Arranging and conducting a Client Onboarding / Strategy Meeting (via GoToMeeting or in-house).
Creating schedules for clients with a clear timeline of when things will be due from or to the client.
Assisting with the completion of all necessary Set up Documents.
Acting as the liaison between the client and all other internal teams that are working on the execution of the website and any additional products or services.
Tracking of all work and its completion through various company systems (Email, CRM and Google Drive).
Ability to clearly and confidently discuss company or third party products/tools to be set up or brought over on the client’s website.
Completion of multiple quality checks throughout the process. Facilitating the actual “Go Live” of the website and transfer of client post launch to the Account Executive Team.
Highly organized self-starter who adapts quickly to processes and has excellent attention to detail.
Ability to work under pressure and handle multitasking multiple projects in different phases at once.
Has a strong interest in learning about the Automotive Industry, websites and their associated tools, services and best practices.
Must be proficient in Word, Excel and PowerPoint.
Advanced email, phone and customer service skills.
Employee Benefits (after waiting period):
Medical, Dental, Vision
401K with company match
10 Paid Holidays
PTO and Vacation time off
DEP’S Top 5:
Award-winning company recognized within the automotive industry
Collaborative culture
Numerous areas for growth
Engaging work environment
In-person company/team events
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