Job Information
Diamond Mountain Mining,Ltd. Crystal Studio Assistant-Part Time in Little Falls, New York
NY1499661
Crystal Studio Assistant.
Diamond Mountain is a Herkimer diamond quartz mine in Little Falls, New York. Considered to be a "Collector's Mine," the site is known for its world-class deposit of minerals, including rarities such as Herkimer diamond black stem scepters, barbells, and skeletals. In addition to welcoming diggers to the property to search for their own crystals, developing a mining-themed bed and breakfast at the house on site ("the Diamond House"), and offering a suite of programs for nature lovers, we also sell crystals--those from our own mine, from the owners' crystal digging travels across the U.S., and that we import from around the globe. We sell the majority of our crystals online through weekly Live Shows on Facebook.
The Crystal Sales Studio Assistant is a part time position. This role serves as a customer service and administrative/office assistant, supporting our online/social media live streaming ("live sales") and general business operations at the Diamond House 25-30 hours per week. The Crystal Sales Studio Assistant must be local to Little Falls, NY and be able to provide their own transportation.
The ideal candidate for this position -Must be able to type accurately and quickly. -Has impeccable customer service skills, both verbal and written. -Must be computer/tech savvy, able to independently troubleshoot tech issues. -Must be familiar with/able to navigate basic computer programs (Word Processor, Spreadsheets, Google Drive, Gmail) -Flexible, able to think quickly on their feet and pivot between numerous tasks. -Has experience navigating various social media platforms (Facebook, Instagram, etc.) and is comfortable using their own social media accounts. -Can remember instructions, is ORGANIZED, and efficient.
Other Desirable Skills/Qualities: -Knowledge of or interest in crystals and minerals is a plus! -Experience with product photography is a plus! -Administrative experience -Experience using PayPal -Quick learner with a sharp memory -Takes initiative, and flexible and willing to help wherever needed Weekly Responsibilities Include: -Answering customer inquiries and requests in our business inbox. -Providing support with set up and presentation of our two weekly Facebook Live Sales (Mondays at 7 pm est and Wednesdays at 5 pm est) -Processing post-live show (clearing table for next show, organizing items for invoicing, restocking unsold items.) -Invoicing customers for sales -Creating/printing new mineral ID tags using Avery label-making software. -Cutting price tags/mineral ID tags -Fulfilling customer requests (e.g. Taking photos of crystal specimens, pricing, and offering to online customers)
The Crystal Studio Assistant will report to our Director of Sales and Marketing and will work closely with our full time Crystal Studio Coordinator. This is an exciting chance to be a part of the fine mineral and Herkimer diamond world, to work in a (very) fast-paced, dynamic, and beautiful environment, and to be part of a fun and multifaceted project with a supportive team! Working for Diamond Mountain is a chance to get in on the ground floor of a quickly-growing start up company and luxury brand, with many opportunities for growth. Compensation: Training Rate $15/hour, with opportunities to grow ($16-$20) after a 60 day probationary period Hours: 25-30 hours per week, Monday through Friday. Schedule includes evening shifts on alternating Mondays/Wednesdays, and one hour of work from home every other Saturday to answer our business message inbox
TO APPLY, PLEASE EMAIL YOUR RESUME AND ANSWERS TO THE FOLLOWING QUESTIONS TO diamondmountainmining@gmail.com
- What interests you in the Crystal Studio Assistant position?
- What skills or qualities make you a good fit for this position?
- Tell us about your crystal/mineral knowledge!
- Are you currently employed? If yes, when would you be available to start?