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Job Information
Amazon Account Manager, Global Mile, EMEA AGL Account Management in London, United Kingdom
Description
Our high-growth team is seeking smart and ambitious Account Manager to join the Amazon Global Logistics Team. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.
This role indexes on a sales and business development background to successfully identify and convert new opportunities with a high degree of customer obsession. Account Managers will be talking with Sellers on a daily basis and developing pipeline management plans based on bold Units, onboarding and conversion goals. This role provides ample opportunity to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.
Key job responsibilities
Job responsibilities
Recruit and manage a diverse portfolio of FBA Sellers for Amazon Global Logistics suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)
Identify opportunities for account growth by having a thorough understanding of Amazon’s diversified service offerings
Program management responsibilities geared to improve and build upon the Seller experience
Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling
Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings
Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance
About the team
About the hiring group:
Formed in 2020, the EMEA Account Management Team within Amazon Global Logistics works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love.
Basic Qualifications
Bachelor Degree
Experience in customer-facing role via sales, account management or other function.
Program /project management experience.
Preferred Qualifications
Bachelor Degree required, ideally in a quantitative field, logistics, or business administration
Logistics sales experience of delivering results in an account management business unit.
Presentation, oral and written communication skills
Competitive and creative drive to win over customers and think outside the box
Communication, interpersonal, and organizational skills, with the ability to connect in both online and face-to-face environments
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
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