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Job Number 24066470

Job Category Food and Beverage & Culinary

Location JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Cocktail waiter/waitress - Red Bar

Part of the Red Bar team and as a Cocktail Waiter, you will be responsible for wowing our guests with exceptional service and making them feel at home. In this role, you are the face of our bar! Providing a warm welcome, taking orders, running drinks, clearing tables and uphold our high standards of service, as well as setting up and clearing down the bar will form part of your normal duties, however the greatest and most important task is helping our guests and customers have an amazing time!

Your tasks will include but will not be limited to:

• Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards

• Able to organise and orchestrate the opening, operation, and closing of the Red Bar

• A good working knowledge of all beverage products - particularly wine, liquor, and signature cocktails as well as a good working knowledge of all food products (Excellent training will be given!).

• Greet guests, take orders, serve and take payment in line with Marriott brand standards

• Read tables and understand guest needs and dislikes

Be part of our award winning team at one of Europe’s most iconic and prestigious five star hotels

Opened in 1929 and frequented by royalty and celebrities, historic Grosvenor House offers a world class experience for guests and associates alike.

What you’ll do as our newly appointed Cocktail waiter/ waitress:

• Welcome guests and promptly attend to tables

• Take guests’ food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate

• Ensure that all customers enjoy quick and efficient service and check with them that the meal is meeting their expectations

• Ensure that the restaurant is set up and ready for each service period

• Take responsibility for ensuring the overall cleanliness of the restaurant and bar area

Rewards and lifestyle benefits:

• A unique opportunity to be part of an award winning international brand where we celebrate your unique talent

• Growth opportunities in the largest hospitality brand in the world - national and international transfers for the right candidates within Marriott hotels

• Explore Rate - discounted room rates for you, your friends and family in Marriott properties worldwide

• 20% off across food and beverage outlets in Marriott properties worldwide

• 28 days holiday (inclusive of Bank Holidays)

• Recognition programmes and associate awards to appreciate outstanding talent

• Wellbeing and community engagement activities on and off property

• Bike Scheme and Travel Ticket Loan available for all associates

• Workplace Pension Scheme

• Meals on duty, uniform provided and laundered free of charge

• World class training and development programmes tailored to enhancing your skills and help you grow

• Work alongside talented, award winning and experienced hospitality professionals

What we’re looking for:

• A warm demeanour and service-oriented personality

• A team-player attitude

• Positive outlook and dependability

• Previous Food and Beverage experience is desired

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Same Posting Description for Internal and External Candidates

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.