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Job Information
Amazon Culture and Employee Experience Senior Programme Manager, EU ATS in London, United Kingdom
Description
Our Programme Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Senior Programme Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you’ll continuously be scoping out new solutions to support the EU ATS culture and employee experience, in particular you will help bring the EU ATS Vision and Mission to life and tell the story of what it is like to work in EU ATS, as well as reinforce the Day 1 mentality. As part of this, you will develop employee engagement resources, best practices and tools for people managers. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Key job responsibilities
• Collaborate with senior leadership, partner teams, and our Vision & Mission champions to develop engagement programs and events to drive adoption of the EU ATS Vision and Mission, key messages, behaviours, and reinforce the Day 1 mentality.
• Execute EU ATS-wide employee experience initiatives, including developing toolkits and assets for our people managers, influence and align multiple stakeholders, define project plans, assemble resources, manage implementation activities, develop all processes associated with program roll-out and ongoing support.
• Build a multi-channel content strategy, including tactical execution, producing varied content for internal channels and the Amazon Transport and Logistics LinkedIn page) including success stories, videos, and news stories
• Establish best practices, voice of the employee channels, analytics, and reporting
• Work closely with partner teams such as Operations Internal Communication, PXT, Learning and Legal
• Communicate effectively to EU ATS teams to drive adoption and feedback collection around programs and activities
• Use strong analytical skills and ability to translate metrics, research, and trends to identify engagement opportunities, and initiatives for improvement.
• Set goals, timelines and a formal tracking process to measure and manage progress.
• Ensure a high bar of employee experience for engagement related activities
A day in the life
As a Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes on the EU ATS culture and employee experience, helping tell the story of what it is like to work in EU ATS. You’ll use strategic thinking to define and implement an efficient project plan.
Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership.
About the team
Amazon couldn’t deliver at pace without the EU Amazon Transportation Service (ATS) team. As part of EU ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient. We put safety first as our people are our priority. We use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
Basic Qualifications
Bachelor's degree
Employee Engagement Subject Matter Expertise - Understanding of best-practices, latest trends, and research
Relevant experience in managing large-scale culture and employee engagement programmes or projects and events
Excellent written and verbal communication skills
Relevant experience communicating with and influencing a range of different stakeholders including senior management
Advanced proficiency in verbal and written English
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Relevant experience working in a supply chain, logistics, or operations environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
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