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Description

Under the general supervision of the Manager, perform the functions of receptionist, pre-register all new patients, assess new patients for insurance pre-certification; encounter all patients using the Care Connect system, update demographic and insurance data as necessary; prepare billing and medical record documents for pt. visits; communicate with back office staff regarding problems and specific circumstances; collect charge documents on a daily basis and screen for completion; submit completed documents to billing office; complete all receipts required for cash payments, including charge card payments, and make deposits to the finance office; perform appointment scheduling tasks in the Care Connect system for those physicians and clinics assigned; perform patient check out duties including obtaining authorization for further outpatient diagnostic studies and scheduling appointments with other offices/departments; provide prompt and courteous telephone communications; assist in collection and collation of census data; schedule all outpatient clinic visits for all physicians who utilize the multidisciplinary center; and perform other duties as assigned by the supervisor and Manager.

Manager and working supervisor oversees general operation and develops coverage schedules. Independently organize and prioritize tasks using guidelines established by the supervisor. Work will be reviewed periodically or when it represents deviation from standard guidelines.

Salary Range: $28.23-$40.44/hourly

Qualifications

Required:

• Knowledge of medical terminology to communicate effectively with physicians, nurses and other members of the health care community

• Detailed knowledge of hospital admissions/registration procedures

• Knowledge of third party insurances, government programs and other insurance agencies for purposes of obtaining any necessary authorizations for treatment

• Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-9_CM code book

• Recent patient registration and appointment scheduling experience

Preferred:

• English/Spanish bilingual oral communications skills to conduct admission/registration interviews

• Working knowledge of patient-related policies and procedures, as well as a thorough understanding of the University system

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.