Enable America Jobs

Description:

Update* 8 am -430pm for training TBD for permanent schedule Onsite/remote 5101 Jefferson Commerce Blvd 40218 Job Duties and Responsibilities: bull Handle inbound and/or outbound phone calls to/from patients caregivers and providers. bull Provide appropriate customer service and an effortless experience to the caller. bull Provide accurate information to the caller. bull Process refills and schedule shipments for patients or providers bull Resolve the callers needs. bull Provide appropriate follow-up and next steps for caller. bull Follow Cover My Meds policies and procedures. bull Ability to work a flexible work schedule. Job Requirements/Previous Experience: bull Previous call center experience preferred. bull Previous healthcare experience desired bull Excellent interpersonal communication skills bull Strong problem-solving skills bull Proficient with Microsoft Office bull Able to type 35 wpm or greater.

Skills:

Customer service, Customer support

Top Skills Details:

Customer service,Customer support

Additional Skills & Qualifications:

Customer Service Data Entry

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.